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- Tasks: Be the first point of contact for reported crimes and provide support to victims.
- Company: Join Devon and Cornwall Police, dedicated to serving and protecting the community.
- Benefits: Enjoy a competitive salary, flexible hours, and 25 days of leave plus perks.
- Why this job: Make a real difference in your community while gaining valuable experience and training.
- Qualifications: Strong communication skills and a customer-focused approach are essential.
- Other info: Part-time role with training at Police Headquarters in Exeter.
The predicted salary is between 26106 - 28653 £ per year.
Join to apply for the Police Enquiry Officer role at Devon and Cornwall Police
This position is part-time, based in Ilfracombe, with a starting salary of £26,106 per annum, increasing to £28,653 with annual increments. The role involves working 20 hours per week, with a pro-rata salary starting at £14,111 and rising to £15,488. Training will be held at Police Headquarters, Middlemoor, Exeter, requiring travel to and from Exeter during the training period.
Role Responsibilities include:
- Being the first point of contact for reported crimes and incidents at the front office and via non-urgent communication channels.
- Providing initial responses, advice, and guidance to the public and agencies, including signposting to partner organizations when necessary.
- Accurately recording information and supporting witnesses and victims with reassurance, escalating issues when appropriate.
The Police Enquiry Office operates Monday to Saturday. Benefits include a competitive salary with yearly increments, weekend working allowance, 25 days of leave (up to 30 days after 5 years), local government pension, training, discounts, insurance schemes, support networks, and professional development opportunities.
Candidate requirements:
- Customer-focused approach and excellent communication skills, including conflict management.
- Ability to work under challenging circumstances and effective teamwork skills.
- Proficiency with Microsoft Outlook, Word, and bespoke IT systems.
- Full driving license unless prevented by disability.
Initial training involves a three-week induction and additional courses, with travel to other stations as needed. Flexibility in days, hours, and locations is required during training.
If interested, please click apply to be redirected to the Devon & Cornwall Police website to complete your application.
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Police Enquiry Officer employer: Devon and Cornwall Police
Contact Detail:
Devon and Cornwall Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Police Enquiry Officer
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the specific challenges faced by residents in Ilfracombe will help you provide better support and advice when you become the first point of contact for reported crimes.
✨Tip Number 2
Brush up on your conflict management skills. Since you'll be dealing with various situations and individuals, being able to handle conflicts calmly and effectively will set you apart from other candidates.
✨Tip Number 3
Get comfortable with Microsoft Office and any bespoke IT systems you might encounter. Being proficient in these tools will not only make your job easier but also demonstrate your readiness to adapt to the role.
✨Tip Number 4
Network with current or former Police Enquiry Officers if possible. They can provide valuable insights into the role and share tips on how to excel during the training and beyond.
We think you need these skills to ace Police Enquiry Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Police Enquiry Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Skills: Emphasise your customer-focused approach, communication skills, and ability to work under pressure. Provide specific examples from your past experiences that demonstrate these skills effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are interested in the role and how you can contribute to the Devon and Cornwall Police. Make sure to address any specific requirements mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Devon and Cornwall Police
✨Showcase Your Communication Skills
As a Police Enquiry Officer, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, especially in challenging situations. Use examples from past experiences where you successfully managed conflict or provided guidance.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Police Enquiry Officer. Highlight your understanding of being the first point of contact for reported crimes and how you would handle various scenarios. This shows your commitment and readiness for the role.
✨Emphasise Teamwork and Flexibility
This role requires effective teamwork and flexibility. Prepare to discuss instances where you worked collaboratively with others and adapted to changing circumstances. This will demonstrate your suitability for the dynamic environment of a police office.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the position and the organisation. Ask about training opportunities, team dynamics, or how success is measured in the role. This not only helps you gather information but also engages the interviewers.
