Salary £38,169 rising by yearly increments to a maximum of £42,612 per annum + Excellent Benefits including Government Pension
Location: Newquay
Type of employment: Permanent/ Part-Time
Closing Date: 16/10/2026, 12:00.
About the role:
The principal responsibility of the Out of Court Resolution (OOCR) Supervisor is to support the staff and manager by providing additional operational oversight to ensure our systems, practice and processes are fit for purpose, can withstand scrutiny and deliver against our desired outcomes of reducing reoffending and harm.
- Supervising a team of staff across the Force that are responsible for providing OoCR interventions. This will include supporting the Manager in development, performance management, recruitment, attendance management, management of leave requests, and internal and external stakeholder management.
- To play a key role in developing the operational capacity of deferred caution to deliver meaningful interventions within a centralised administrative approach
- To oversee and authorise the escalation of deferred caution cases to Keyworkers as and when appropriate on the basis of vulnerability and complexity of need
- To respond to and advise Keyworkers on appropriate action around complex cases that require new approaches or crisis management in order to reduce harm and reoffending
- Developing the knowledge and understanding of the wider referral partners for keyworkers to enhance the referral pathways
- Undertaking case audits where possible to ensure proportionality and appropriateness of recording and interventions
- To support the new staff in developing client- centred approaches and additional skills.
- Undertaking dip sampling, case audits and staff training when required to ensure good practice and proportionality.
- To undertake the Keyworker role, working directly with clients as part of both training and at periods where resourcing requires coverage.
This list of duties is not restrictive or exhaustive and the post-holder may be required to carry out duties from time to time that are either commensurate with/or lower than the grade of the post. In some posts this might include the ad-hoc provision of guidance and informal training of new colleagues.
What you get if you join us:
If you work for us, you will get access to:
- A competitive salary with yearly increments.
- Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
- Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
- Company sick pay.
- Job related equipment supplied, as required.
- Free onsite parking at many police sites throughout the counties.
- Access to Group insurance scheme (via salary sacrifice scheme).
- Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.
- Development and training opportunities available.
- Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
- Flexitime, with the ability to undertake your hours flexibly and in line with business need.
- Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).
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Out of Court Resolutions Supervisor in Newquay employer: Devon and Cornwall Police
Devon and Cornwall Police is an excellent employer, offering a supportive work culture that values analytical skills and professional curiosity. With flexible working hours, competitive salaries, and generous leave, employees are encouraged to grow and develop within the organisation while contributing to meaningful investigations that protect the community.
