Victim Care Officer in Exeter

Victim Care Officer in Exeter

Exeter Full-Time 27204 - 29859 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support victims of crime by providing tailored guidance and information.
  • Company: Join a dedicated team focused on making a difference in the community.
  • Benefits: Competitive salary, government pension, subsidised gym membership, and discounts through the Blue Light Card.
  • Why this job: Make a real impact by helping victims cope and recover from crime.
  • Qualifications: Strong communication skills and a passion for supporting others.
  • Other info: Flexible working options available to fit your lifestyle.

The predicted salary is between 27204 - 29859 £ per year.

Salary £27,204 rising by yearly increments to a maximum of £29,859 per annum + Excellent Benefits including Government Pension.

Location: Exeter

Type of employment: Permanent

Closing Date: 24/02/2026 at 12:00.

Hours per week: This role is 37 hours per week. However, we welcome applications from individuals wishing to work on a part-time basis and we are willing to consider flexible working patterns subject to business need.

About the role:

The principal responsibility of the Victim Care Officer is to be a primary point of contact for victims of crime working closely with other functions and partner agencies to ensure the right support options, guidance and information is provided. To provide a quality service for victims to meet their individual needs and help them cope and recover from the impact of crime.

In particular to:

  • Thoroughly review all information on Crime systems (including risk assessments) to inform and tailor support to meet individual needs.
  • Detailed assessment and understanding of victim needs in order to provide specific advice, guidance, signposting and referral information as appropriate to the individual.
  • Provide verbal minor procedural updates in line with Victim Code of Practice and agreed information sharing guidelines.
  • Manage varied and complex workloads, with cases at various stages.
  • Understand and apply the rights within the Victims Code of Practice, Working Practices and Force Policy as applicable to contribute to compliance.
  • Maintain accurate records ensuring timely updates to any case management system and to any other systems in accordance with the relevant legislation, force policy and good practice. To include accurate recording of any unseen crime and or intelligence.

What you get if you join us:

If you work for us, you will get access to:

  • A competitive salary with yearly increments.
  • Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
  • Access to the Blue Light Card Scheme for discounts and services.

Victim Care Officer in Exeter employer: Devon and Cornwall Police

As a Victim Care Officer in Exeter, you will join a supportive and dedicated team committed to making a real difference in the lives of crime victims. Our organisation offers excellent benefits, including a competitive salary with annual increments, flexible working options, and access to subsidised gym memberships, fostering a healthy work-life balance. We prioritise employee growth through ongoing training and development opportunities, ensuring that you can thrive in your role while contributing to a meaningful cause.
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Contact Detail:

Devon and Cornwall Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Victim Care Officer in Exeter

✨Tip Number 1

Network like a pro! Reach out to people in the field of victim care or related areas. Attend local events or online webinars to connect with professionals who can give you insights and maybe even refer you to opportunities.

✨Tip Number 2

Prepare for interviews by practising common questions related to victim support. Think about your experiences and how they relate to the role. We want you to shine, so rehearse your answers and be ready to showcase your skills!

✨Tip Number 3

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows that you’re genuinely interested in joining the team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and any updates directly from us. Let’s get you that Victim Care Officer position!

We think you need these skills to ace Victim Care Officer in Exeter

Communication Skills
Empathy
Attention to Detail
Case Management
Understanding of Victims Code of Practice
Risk Assessment
Record Keeping
Problem-Solving Skills
Ability to Work Under Pressure
Collaboration with Partner Agencies
Flexibility in Work Patterns
Assessment of Individual Needs
Information Sharing
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Victim Care Officer role. Highlight your relevant experience and skills that align with the job description, especially your ability to support victims and manage complex cases.

Showcase Your Communication Skills: As a Victim Care Officer, you'll need to communicate effectively with victims and partner agencies. Use your application to demonstrate your verbal and written communication skills, perhaps by sharing examples of how you've successfully navigated similar situations in the past.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly understand your qualifications and how you can contribute to our team.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you have all the latest information about the role. Plus, remember to mention LinkedIn when asked how you found out about the vacancy!

How to prepare for a job interview at Devon and Cornwall Police

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Victim Care Officer. Familiarise yourself with the Victims Code of Practice and how it applies to the role. This will help you demonstrate your knowledge and show that you're genuinely interested in providing support to victims.

✨Show Empathy and Communication Skills

As a Victim Care Officer, you'll need to communicate effectively with victims who may be going through tough times. Prepare examples from your past experiences where you've shown empathy and provided support. This will highlight your ability to connect with individuals and understand their needs.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you'd handle specific situations involving victims of crime. Think about potential scenarios and how you would approach them. Practising your responses can help you feel more confident and articulate during the interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.

Victim Care Officer in Exeter
Devon and Cornwall Police
Location: Exeter

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