Case Progression Officer

Case Progression Officer

Exeter Full-Time 26106 - 28653 £ / year (est.) No home office possible
D

At a Glance

  • Tasks: Support case file accuracy and efficiency in the Criminal Justice System.
  • Company: Join the Devon and Cornwall Police, dedicated to community safety and justice.
  • Benefits: Enjoy a competitive salary, government pension, and excellent work-life balance.
  • Why this job: Make a real impact in the justice system while developing valuable skills.
  • Qualifications: Strong admin skills, attention to detail, and effective communication are essential.
  • Other info: Fast-paced environment with opportunities for personal growth and collaboration.

The predicted salary is between 26106 - 28653 £ per year.

Salary: £26,106 rising to £28,653 per annum + Excellent Benefits including Government Pension

Location: Police Headquarters, Exeter

Closing Date: 25 July, Midday

Hours per week: this role is 37 hours per week.

About the role:

Are you detail detail-oriented, organised, and interested in working within the Criminal Justice System (CJS)?

As a Case Progression Officer, you will play a key role in supporting the provision of accurate, timely and high quality case files to the Crown Prosecution Service (CPS). The role involves providing advice and guidance about case file content and the input and transfer of information between record management systems. You will be a key point of contact between investigating officers and the CPS, helping to ensure cases progress efficiently through the CJS. At times, the environment can be fast paced, requiring you to balance multiple priorities while maintaining a victim-focused approach and delivering high quality service.

What you’ll do:

Work closely with investigating officers to ensure timely and accurate file submissions.

Offer guidance and advice to help ensure case files meet the required content and standards.

Identify any issues or gaps in case files, helping to improve quality and efficiency in the progression of a case file.

Using a records management system, you will prepare, review and transfer case files to the CPS, adhering to set criteria and service level agreements.

Act as a key point of contact between individuals, teams and agencies, applying your knowledge of relevant policy and legislation.

What we’re looking for:

  • Strong administrative and organisational skills with attention to detail.
  • Ability to manage multiple cases in a sometimes fast-paced environment.
  • Strong problem solving and decision making skills.
  • Experience using computer systems to update and exchange information.
  • Ability to work independently while collaborating effectively with others.
  • Excellent communication skills to provide guidance and liaise with key stakeholders.

Want to know more about this role?

Please click on the \’Apply\’ button to be taken to the vacancy on our website for further information about the role including the role profile. For a conversation regarding the role, once you have viewed the full details on our website, please contact please contact:

Hiring Line Manager: Louisa Joslin

Email Address: louisa.joslin@devonandcornwall.pnn.police.uk

PLEASE NOTE: Should you decide to apply for this role, when you are asked to state how you found out about this vacancy, please remember to select LinkedIn.

#J-18808-Ljbffr

Case Progression Officer employer: Devon and Cornwall Police

As a Case Progression Officer at Police Headquarters in Exeter, you will join a supportive and dynamic work environment dedicated to the Criminal Justice System. With a competitive salary and excellent benefits, including a Government Pension, the role offers opportunities for professional growth while making a meaningful impact on the community. Our commitment to a victim-focused approach ensures that you will be part of a team that values quality service and collaboration.
D

Contact Detail:

Devon and Cornwall Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Case Progression Officer

✨Tip Number 1

Familiarise yourself with the Criminal Justice System (CJS) and the role of a Case Progression Officer. Understanding the key processes and challenges within the CJS will help you demonstrate your knowledge during interviews and discussions.

✨Tip Number 2

Network with professionals in the field, especially those who work within the CJS or have experience as Case Progression Officers. Engaging with them can provide valuable insights and may even lead to referrals or recommendations.

✨Tip Number 3

Prepare for potential interview questions by practising how you would handle multiple cases in a fast-paced environment. Think of examples from your past experiences that showcase your organisational skills and ability to prioritise effectively.

✨Tip Number 4

Reach out to the hiring manager, Louisa Joslin, via email to express your interest in the role and ask any specific questions you might have. This shows initiative and can help you stand out as a candidate.

We think you need these skills to ace Case Progression Officer

Attention to Detail
Organisational Skills
Administrative Skills
Case Management
Problem-Solving Skills
Decision-Making Skills
Communication Skills
Stakeholder Liaison
Knowledge of Criminal Justice System
Records Management Systems
Ability to Work Independently
Collaboration Skills
Time Management
Ability to Handle Multiple Priorities

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Case Progression Officer. Familiarise yourself with the Criminal Justice System and the specific tasks mentioned in the job description.

Tailor Your CV: Highlight your administrative and organisational skills in your CV. Include any relevant experience that demonstrates your ability to manage multiple cases and your attention to detail.

Craft a Strong Cover Letter: In your cover letter, explain why you're interested in this role and how your skills align with the requirements. Mention your problem-solving abilities and experience with computer systems, as these are crucial for the position.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Devon and Cornwall Police

✨Showcase Your Attention to Detail

As a Case Progression Officer, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped improve processes or outcomes.

✨Demonstrate Organisational Skills

This role requires managing multiple cases simultaneously. Highlight your organisational strategies and tools you use to keep track of various tasks and deadlines during the interview.

✨Familiarise Yourself with the Criminal Justice System

Understanding the CJS is key for this position. Brush up on relevant policies and legislation, and be ready to discuss how they impact case progression and file management.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to make quick decisions or resolve conflicts, and be ready to share those experiences.

Case Progression Officer
Devon and Cornwall Police
D
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>