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For Companies At a Glance
- Tasks: Lead a team, maximise sales, and ensure top-notch customer service in our charity shop.
- Company: Join Devon Air Ambulance, a supportive and inclusive charity.
- Benefits: £13.45 per hour, 25 days leave, pension scheme, and wellness services.
- Other info: Flexible hours, including weekends, with opportunities for personal growth.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Retail or customer service experience with strong communication skills.
The predicted salary is between 21038 - 21038 £ per year.
Salary: £21,038.49 per annum (based on a full time equivalent of £26,298.11 per annum or £13.45 per hour)
Hours: 30 hours per week – flexible, but will include weekends and bank holidays
Location: South Molton
Duration: Approximately 10 months Fixed Term Contract (Maternity Cover)
The Role
We have an exciting opportunity to come and work with us as part of our Retail Team, based at our South Molton shop. We are seeking an organised and enthusiastic Assistant Manager to join us 4 days per week. Working closely with the Shop Manager, you will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered.
Daily tasks may include:
- Providing cover for the Manager in their absence
- Supporting and guiding volunteers in the day to day running of the shop
- Stock control, sorting and rotation
- Displaying goods effectively, including creative displays and maintaining the shop's appearance
- Sorting and preparing unsaleable items for recycling or waste
- Facilitating and processing Gift Aid
The Candidate
We’re looking for someone who is self‑motivated and has excellent interpersonal communication and customer care skills. Previous experience in retail and/or customer service environment is required with good problem‑solving ability and a readiness for the ever‑changing challenge that is charity retailing!
The Package
£13.45 per Hour. As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
- Occupational Maternity/Paternity & Adoption leave
- Paid time off for fertility treatment
- Pension scheme, 6% employer contributions
- Occupational sick pay scheme
- Counselling and financial wellbeing services
Additional Information
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
Equality, Diversity and Inclusion
Devon Air Ambulance are a Disability Confident Level 1 employer, we are committed to ensuring our recruitment process is inclusive and accessible. We encourage applications from individuals with disabilities and will make reasonable adjustments to support candidates throughout the recruitment journey. If you require any accommodations, please let us know.
Contact: recruitment@daat.org
Charity Shop Assistant Manager (FTC) in South Molton employer: Devon Air Ambulance
Contact Detail:
Devon Air Ambulance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Assistant Manager (FTC) in South Molton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the charity sector. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Prepare for the interview by researching the charity's mission and values. Show us that you’re not just looking for any job, but that you genuinely care about what we do and how you can contribute to our team.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face in the shop and how you would handle them. We want to see that you can keep a cool head and provide top-notch service, even when things get busy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at the South Molton shop.
We think you need these skills to ace Charity Shop Assistant Manager (FTC) in South Molton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your retail experience and any leadership skills you have, as we want to see how you can contribute to our team!
Show Your Passion: Let your enthusiasm for charity retail shine through in your application. We love candidates who are genuinely excited about making a difference, so share why this role matters to you!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Devon Air Ambulance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Assistant Manager position. Familiarise yourself with the daily tasks mentioned in the job description, like stock control and supporting volunteers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you've excelled in this area. Think about times when you resolved a customer issue or went above and beyond to ensure satisfaction. This will highlight your interpersonal skills and problem-solving abilities.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations in the shop, such as managing a busy day or dealing with unsaleable items. Practise your responses to these scenarios, showing your ability to think on your feet and adapt to the fast-paced charity retail environment.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, the shop's goals, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.