At a Glance
- Tasks: Lead a team, maximise sales, and ensure top-notch customer service in our charity shop.
- Company: Join a community-focused charity making a real difference in Paignton.
- Benefits: Enjoy 25 days annual leave, flexible hours, and great employee perks.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 21038 - 21038 £ per year.
Salary: £21,038.49 per annum (based on a full time equivalent of £26,298.11 per annum or £13.45 per hour)
Hours: 30 hours per week– flexible, but will include weekends and bank holidays
Location: Paignton
The Role
We have an exciting opportunity to come and work with us as part of our Retail Team, based at our Paignton shop. We are seeking an organised and enthusiastic Assistant Manager to join us 4 days per week. Working closely with the Shop Manager, you will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered.
Daily tasks may include:
- Providing cover for the Manager in their absence
- Supporting and guiding volunteers in the day to day running of the shop
- Stock control, sorting and rotation
- Displaying goods effectively, including creative displays and maintaining the shop's appearance
- Sorting and preparing unsaleable items for recycling or waste
- Facilitating and processing Gift Aid
The Candidate
We’re looking for someone who is self‑motivated and has excellent interpersonal communication and customer care skills. Previous experience in retail and/or customer service environment is required with good problem‑solving ability and a readiness for the ever‑changing challenge that is charity retailing! If you are looking for a new challenge that makes a real difference to the local community, we want to hear from you!
The Package
£13.45 per Hour. As a valued member of the team you will have access to a wide range of employee benefits, including:
- 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
- Occupational Maternity/Paternity & Adoption leave
- Paid time off for fertility treatment
- Pension scheme, 6% employer contributions
- Occupational sick pay scheme
- Counselling and financial wellbeing services
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
Charity Shop Assistant Manager in Paignton employer: Devon Air Ambulance
Join our dedicated team in Paignton as a Charity Shop Assistant Manager, where you will not only lead a passionate group of volunteers but also contribute to making a meaningful impact in the local community. We offer a supportive work culture with flexible hours, generous annual leave, and a commitment to your professional growth through ongoing development opportunities. With a focus on employee wellbeing and a range of benefits, including occupational sick pay and counselling services, we strive to create a rewarding and fulfilling workplace for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Shop Assistant Manager in Paignton
✨Tip Number 1
Get to know the charity's mission and values before your interview. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for customers, as this role is all about delivering top-notch service.
✨Tip Number 3
Be ready to discuss how you can support and motivate volunteers. Share any previous experience you have in leading teams or working with volunteers to demonstrate your leadership potential.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen to join our team.
We think you need these skills to ace Charity Shop Assistant Manager in Paignton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your retail experience and any leadership roles you've had. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about charity retailing and how you can contribute to our shop in Paignton. Let us know what makes you the perfect fit for our team.
Showcase Your Customer Service Skills:Since customer service is key in this role, be sure to include examples of how you've gone above and beyond for customers in your previous jobs. We love seeing candidates who truly care about making a difference!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Devon Air Ambulance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Manager in a charity shop. Familiarise yourself with stock control, customer service expectations, and how to support volunteers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be ready to share specific examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or went above and beyond for customers, as this will highlight your suitability for the position.
✨Demonstrate Team Leadership
As you'll be working closely with the Shop Manager and guiding volunteers, it's crucial to show your leadership skills. Prepare to discuss your experience in leading teams, motivating others, and how you handle challenges within a team setting. This will reassure them that you can step up when needed.
✨Be Ready for Problem-Solving Scenarios
Charity retailing can be unpredictable, so expect questions that assess your problem-solving abilities. Think of examples where you've had to adapt quickly or find creative solutions in a retail environment. This will show that you're ready for the ever-changing challenges of the job.
