At a Glance
- Tasks: Lead a team, maximise sales, and ensure top-notch customer service in our charity shop.
- Company: Join the Devon Air Ambulance team making a real difference in the community.
- Benefits: Enjoy 25 days annual leave, pension contributions, and support for your development.
- Other info: Flexible hours, including weekends, with opportunities for career growth.
- Why this job: Be part of a mission-driven organisation while gaining valuable retail experience.
- Qualifications: Retail or customer service experience with strong communication skills required.
The predicted salary is between 13.45 - 13.45 £ per hour.
Salary: £15,778.87 per annum (based on a full time equivalent of £26,298.11 per annum or £13.45 per hour)
Hours: 22.5 hours per week – flexible, but will include weekends and bank holidays
Location: Kingsbridge
The Role
We have an exciting opportunity to come and work with us as part of our Retail Team, based at our Kingsbridge shop. We are seeking an organised and enthusiastic Assistant Manager to join us 3 days per week. Working closely with the Shop Manager, you will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered. Daily tasks may include:
- Providing cover for the Manager in their absence
- Supporting and guiding volunteers in the day to day running of the shop
- Stock control, sorting and rotation
- Displaying goods effectively, including creative displays and maintaining the shop's appearance
- Sorting and preparing unsaleable items for recycling or waste
- Facilitating and processing Gift Aid
The Candidate
We’re looking for someone who is self-motivated and has excellent interpersonal communication and customer care skills. Previous experience in retail and/or customer service environment is required with good problem-solving ability and a readiness for the ever-changing challenge that is charity retailing!
If you are looking for a new challenge that makes a real difference to the local community, we want to hear from you!
The Package
£13.45 per Hour. As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
- Occupational Maternity/Paternity & Adoption leave
- Paid time off for fertility treatment
- Pension scheme, 6% employer contributions
- Occupational sick pay scheme
- Counselling and financial wellbeing services
Find out more about your benefits here.
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
More Information and How to Apply
To apply, please visit our careers page here, scroll down to 'Charity Shop Assistant Manager - Kingsbridge' and click 'Apply for this job'. The closing date for applications is Thursday 30th July 2026 at 9am. Interviews will be held at our Kingsbridge Shop on Tuesday 11th August 2026.
If you would like to find out more information about the role, or speak to one of the Retail team, please contact us at recruitment@daat.org.
Devon Air Ambulance are a Disability Confident Level 1 employer, we are committed to ensuring our recruitment process is inclusive and accessible. We encourage applications from individuals with disabilities and will make reasonable adjustments to support candidates throughout the recruitment journey. If you require any accommodations, please let us know.
We recognise that candidates may use AI tools to support their application, for example to improve clarity, structure, or presentation. However, we value authenticity and expect candidates to retain accountability for the content of their application, and for all submissions to reflect the candidate’s own experience and skills and be an honest representation of their capabilities.
Please be assured that we do not use AI to make shortlisting or hiring decisions.
*Please note that interview dates are likely but are subject to change in the event of unforeseen circumstances.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
Disclaimer: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Charity Shop Assistant Manager in Kingsbridge employer: Devon Air Ambulance
Join Devon Air Ambulance as a Charity Shop Assistant Manager in Kingsbridge, where you will be part of a dedicated team making a real difference in the local community. Enjoy a supportive work culture that prioritises employee wellbeing with generous benefits, including 25 days annual leave, occupational sick pay, and opportunities for personal development. This role not only offers flexible working hours but also allows you to lead and inspire volunteers while enhancing your retail management skills in a meaningful environment.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Shop Assistant Manager in Kingsbridge
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Devon Air Ambulance, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Charity Shop Assistant Manager in Kingsbridge
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Devon Air Ambulance that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Devon Air Ambulance will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Devon Air Ambulance and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Devon Air Ambulance
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Devon Air Ambulance, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Devon Air Ambulance!
