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- Tasks: Join our Digital team to provide IT support and develop your tech skills.
- Company: Devon Air Ambulance, a vital service with a supportive culture.
- Benefits: Enjoy 25 days leave, pension scheme, and free counselling services.
- Why this job: Kickstart your IT career while making a real difference in the community.
- Qualifications: Strong communication skills and a passion for technology are essential.
- Other info: Hybrid working with opportunities for personal and professional growth.
The predicted salary is between 800 - 1000 £ per month.
Salary: Apprenticeship rate for relevant age 16-18 years – £7.55 per hour; £14,762.14 per annum. 19+ and in first year – £7.55 per hour; £14,762.14 per annum. 19+ and completed first year – Real Living Wage: £12.60 per hour, rising to £13.45 per hour on 1st May; £24,636.15 per annum, rising to £26,298.11 per annum on 1st May 2026.
Hours: 37.5 hours per week.
Location: Hybrid – remote/Exeter, with attendance across Devon when needed.
Duration: Fixed Term - dependent upon Apprenticeship duration.
The Role: As an apprentice working with other members of the Digital team, you will receive on the job training and develop your skills and learn new skills to aid in providing IT support to a medium-large sized organisation. You will have some great opportunities to study different avenues of IT, digital and computing technologies while working alongside like-minded team members, striving to give top quality customer service and attempt technical fault resolution to aid our peers at Devon Air Ambulance.
The Candidate: We are looking for someone with excellent interpersonal communication and customer care skills including the ability to interpret ICT terminology for people who are not familiar with technological language. You must have the ability to clearly manage expectations and communicate priorities as agreed by the IT team, to adapt instructions tailored to the audience in order to elevate the level of skills of our colleagues and peers in the wider DAA community to best equip them for their roles and their use of all Digital systems. You must have a driving licence and/or access to transport as there will be a need to travel across Devon.
The Package: As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata)
- Maternity/Paternity & Adoption leave
- Pension scheme (if eligible)
- Occupational sick pay scheme
- Free counselling and financial wellbeing services
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
IT Apprentice in Exeter employer: Devon Air Ambulance
Contact Detail:
Devon Air Ambulance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprentice in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, attend local meetups or online webinars. You never know who might have a lead on an apprenticeship or can give you insider tips.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on explaining technical concepts in simple terms, just like you would with someone who's not tech-savvy.
✨Tip Number 3
Show off your passion for IT! Whether it's through personal projects, volunteering, or relevant coursework, make sure to highlight your enthusiasm and commitment to learning in conversations.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a direct line to us. Plus, we love seeing candidates who take that extra step to connect with our team.
We think you need these skills to ace IT Apprentice in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the IT Apprentice role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant skills!
Show Off Your Communication Skills: Since this role involves a lot of interaction with others, it’s crucial to demonstrate your excellent interpersonal communication skills in your written application. Use clear language and avoid jargon to show that you can explain tech concepts to those who might not be familiar with them.
Be Genuine and Enthusiastic: Let your personality shine through! We love seeing genuine enthusiasm for IT and customer service in applications. Share why you’re excited about this opportunity and how it fits into your career goals.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Devon Air Ambulance
✨Know Your Stuff
Make sure you brush up on basic IT concepts and terminology. Familiarise yourself with common technical issues and solutions, as well as the specific technologies used by the organisation. This will help you feel more confident when discussing your knowledge during the interview.
✨Show Off Your Communication Skills
Since the role requires excellent interpersonal communication, practice explaining technical concepts in simple terms. You might even want to role-play with a friend or family member who isn’t tech-savvy. This will demonstrate your ability to adapt your communication style to different audiences.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the projects you'll be working on, and the training opportunities available. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Ready to Discuss Your Experience
Even if you don’t have formal experience, think about any relevant projects or coursework you've done. Be ready to discuss how these experiences have prepared you for the apprenticeship and how you can contribute to the team at Devon Air Ambulance.
