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For Companies At a Glance
- Tasks: Lead a team, maximise sales, and ensure top-notch customer service in our charity shop.
- Company: Join a passionate charity making a difference in the community.
- Benefits: Competitive pay, generous leave, and supportive work environment.
- Other info: Flexible hours and opportunities for personal growth in a dynamic setting.
- Why this job: Make a positive impact while gaining valuable retail experience.
- Qualifications: Retail or customer service experience with strong communication skills.
The predicted salary is between 21038 - 21038 £ per year.
Salary: £21,038.49 per annum (based on a full time equivalent of £26,298.11 per annum or £13.45 per hour)
Hours: 30 hours per week – flexible, but will include weekends and bank holidays
Location: South Molton
Duration: Approximately 10 months Fixed Term Contract (Maternity Cover)
The Role
We have an exciting opportunity to come and work with us as part of our Retail Team, based at our South Molton shop. We are seeking an organised and enthusiastic Assistant Manager to join us 4 days per week. Working closely with the Shop Manager, you will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered.
Daily tasks may include:
- Providing cover for the Manager in their absence
- Supporting and guiding volunteers in the day to day running of the shop
- Stock control, sorting and rotation
- Displaying goods effectively, including creative displays and maintaining the shop's appearance
- Sorting and preparing unsaleable items for recycling or waste
- Facilitating and processing Gift Aid
The Candidate
We’re looking for someone who is self‑motivated and has excellent interpersonal communication and customer care skills. Previous experience in retail and/or customer service environment is required with good problem‑solving ability and a readiness for the ever‑changing challenge that is charity retailing!
The Package
£13.45 per Hour. As a valued member of the team you will have access to a wide range of employee benefits including: 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service Occupational Maternity/Paternity.
Charity Shop Assistant Manager (FTC) in Devon employer: Devon Air Ambulance
Contact Detail:
Devon Air Ambulance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Assistant Manager (FTC) in Devon
✨Tip Number 1
Get to know the charity and its mission! Before your interview, do a bit of research on the organisation. Understanding their values and goals will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your leadership potential! As an Assistant Manager, you'll be guiding volunteers and supporting the Shop Manager. Think of times when you've taken charge or helped others succeed, and be prepared to discuss how you can bring that to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Charity Shop Assistant Manager (FTC) in Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Manager role. Highlight your retail experience and any leadership roles you've had, as we want to see how you can support our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about charity retailing and how your values align with ours. We love hearing personal stories that connect you to our mission.
Show Off Your Customer Service Skills: In your application, give examples of how you've provided excellent customer service in the past. We’re looking for someone who can lead by example and inspire our volunteers to do the same!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Devon Air Ambulance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Assistant Manager position. Familiarise yourself with the daily tasks mentioned in the job description, like stock control and supporting volunteers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you've excelled in this area. Think about times when you resolved a customer issue or went above and beyond to ensure satisfaction. This will highlight your interpersonal skills and problem-solving ability.
✨Be Ready for Flexibility
The job requires flexibility with hours, including weekends and bank holidays. Be prepared to discuss your availability and willingness to adapt to the shop's needs. Showing that you're ready for the ever-changing challenges of charity retailing will impress the interviewers.
✨Bring Creative Ideas
As part of the role, you'll be involved in displaying goods effectively. Think of some creative display ideas or ways to enhance the shop's appearance that you can share during the interview. This will demonstrate your initiative and passion for making the shop a welcoming place for customers.