At a Glance
- Tasks: Lead a team, maximise sales, and ensure top-notch customer service in our charity shop.
- Company: Join the Devon Air Ambulance team and make a difference in your community.
- Benefits: Enjoy 25 days leave, pension contributions, and support for your personal development.
- Other info: Flexible hours, including weekends, with opportunities for career growth.
- Why this job: Be part of a meaningful cause while gaining valuable retail experience.
- Qualifications: Retail or customer service experience with strong communication skills required.
The predicted salary is between 14782 - 24637 £ per year.
Salary: £14,782.16 per annum pro rata (based on a full time equivalent of £24,636.93 per annum or £12.60 per hour)
Hours: 22.5 per week – flexible, but will include weekends and bank holidays
Location: Kingsbridge
Duration: Permanent
The Role
We have an exciting opportunity to come and work with us as part of our Retail Team, based at our Kingsbridge shop. We are seeking an organised and enthusiastic Assistant Manager to join us 3 days per week. Working closely with the Shop Manager, you will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered.
Daily tasks may include:
- Providing cover for the Manager in their absence
- Supporting and guiding volunteers in the day to day running of the shop
- Stock control, sorting and rotation
- Displaying goods effectively, including creative displays and maintaining the shop's appearance
- Sorting and preparing unsaleable items for recycling or waste
- Facilitating and processing Gift Aid
The Candidate
We’re looking for someone who is self‑motivated and has excellent interpersonal communication and customer care skills. Previous experience in retail and/or customer service environment is required with good problem‑solving ability and a readiness for the ever‑changing challenge that is charity retailing! If you are looking for a new challenge that makes a real difference to the local community, we want to hear from you!
The Package
£12.60 per Hour. As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
- Occupational Maternity/Paternity & Adoption leave
- Paid time off for fertility treatment
- Pension scheme, 6% employer contributions
- Occupational sick pay scheme
- Counselling and financial wellbeing services
Find out more about your benefits. Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
More Information and How to Apply
To apply, please visit our careers page, scroll down to 'Charity Shop Assistant Manager - Kingsbridge' and click 'Apply for this job'. The closing date for applications is Monday 24th November at 9am. Interviews will be held at our Kingsbridge shop on Wednesday 3rd December 2025.* If you would like to find out more information about the role, or speak to one of the Retail team, please contact us at recruitment@daat.org.
Devon Air Ambulance is a Disability Confident Level 1 employer, we are committed to ensuring our recruitment process is inclusive and accessible. We encourage applications from individuals with disabilities and will make reasonable adjustments to support candidates throughout the recruitment journey. If you require any accommodations, please let us know.
*Please note that interview dates are likely but are subject to change in the event of unforeseen circumstances. Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
Disclaimer: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Charity Shop Assistant Manager employer: Devon Air Ambulance
Join Devon Air Ambulance as a Charity Shop Assistant Manager in Kingsbridge, where you will be part of a dedicated team making a real difference in the local community. Enjoy a supportive work culture that prioritises employee wellbeing with generous benefits, including 25 days annual leave, occupational sick pay, and opportunities for personal development. This role not only offers flexible working hours but also allows you to lead and inspire volunteers while enhancing your retail management skills in a meaningful environment.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Shop Assistant Manager
✨Tip Number 1
Get to know the charity and its mission! Before your interview, do a bit of research on the Devon Air Ambulance. Understanding their values and how they impact the community will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role involves leading a team and providing excellent customer care, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your interview!
✨Tip Number 3
Show off your organisational skills! As an Assistant Manager, you'll need to juggle various tasks. Prepare to discuss how you manage your time and keep things running smoothly, especially when it comes to stock control and volunteer support.
✨Tip Number 4
Apply through our website! We encourage you to head over to our careers page and apply directly for the Charity Shop Assistant Manager position. It’s the best way to ensure your application gets noticed, and we can’t wait to see what you bring to the team!
We think you need these skills to ace Charity Shop Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for charity retail shine through! We want to see how much you care about making a difference in the community and how that aligns with our values.
Tailor Your Experience:Make sure to highlight any relevant retail or customer service experience in your application. We’re looking for someone who can handle the challenges of charity retail, so show us how your past roles have prepared you for this!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it friendly!
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need right there to help you out.
How to prepare for a job interview at Devon Air Ambulance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Assistant Manager position. Familiarise yourself with the daily tasks mentioned in the job description, like stock control and supporting volunteers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to share specific examples of how you've provided excellent customer service in the past. Think about situations where you solved problems or went above and beyond for customers, as this will highlight your suitability for the position.
✨Demonstrate Team Leadership
As an Assistant Manager, you'll be leading a team. Be ready to discuss your experience in guiding and motivating others, especially volunteers. Share any relevant experiences where you successfully managed a team or contributed to a positive team environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the shop's goals, team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
