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- Tasks: Provide IT support and assist in fault resolution while learning on the job.
- Company: A regional air medical charity dedicated to saving lives.
- Benefits: Hands-on training, apprenticeship salary, and valuable experience in IT.
- Why this job: Kickstart your IT career while making a difference in people's lives.
- Qualifications: Strong communication skills, driving licence, and eagerness to learn.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 800 - 1400 £ per month.
A regional air medical charity in Exeter seeks an apprentice to join their Digital team. You will receive hands-on training, providing IT support while developing your skills in various IT avenues.
Key responsibilities include:
- Assisting in fault resolution
- Interpreting ICT terminology for non-technical peers
Applicants should possess:
- Excellent interpersonal communication skills
- A driving licence
- The ability to manage expectations effectively
A DBS check may be required, and the salary follows the apprenticeship rates based on age.
IT Support Apprentice: Learn on the Job & Help Colleagues in Exeter employer: Devon Air Ambulance Trust
Contact Detail:
Devon Air Ambulance Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprentice: Learn on the Job & Help Colleagues in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. The more connections we make, the better our chances of landing that IT Support Apprentice role.
✨Tip Number 2
Practice your communication skills! Since you'll be helping non-technical colleagues, it’s crucial to explain things clearly. We can role-play scenarios with friends or family to get comfortable with ICT terminology.
✨Tip Number 3
Show off your problem-solving skills! Think of examples where you've resolved issues, even if they’re not tech-related. We want to demonstrate our ability to manage expectations and find solutions effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to highlight our passion for IT support and helping others.
We think you need these skills to ace IT Support Apprentice: Learn on the Job & Help Colleagues in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the IT Support Apprentice role. We want to see how your background aligns with the responsibilities, like fault resolution and communication with non-technical peers.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the charity's mission. We love seeing genuine passion, so let us know why you want to join our Digital team.
Show Off Your Communication Skills: Since excellent interpersonal communication is key for this role, make sure to demonstrate this in your application. Whether it's through your writing style or examples of past experiences, we want to see how you can effectively manage expectations and help colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates about the process. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Devon Air Ambulance Trust
✨Know Your Tech Basics
Brush up on your IT terminology and common fault resolution techniques. Being able to explain technical concepts in simple terms will show that you can communicate effectively with non-technical colleagues.
✨Show Off Your Interpersonal Skills
Prepare examples of how you've successfully communicated or helped others in the past. This role is all about supporting your team, so demonstrating your ability to connect with people will be key.
✨Be Ready to Discuss Your Learning Style
Since this is an apprenticeship, they’ll want to know how you learn best. Think about how you’ve picked up new skills in the past and be ready to share your approach to learning on the job.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you understand how you can contribute to their mission.
