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For Companies At a Glance
- Tasks: Lead a team, maximise sales, and ensure top-notch customer service.
- Company: Join a passionate charity making a difference in the community.
- Benefits: Earn £13.45 per hour with 25 days annual leave plus 8 bank holidays.
- Other info: Flexible role with a supportive team environment.
- Why this job: Be part of a rewarding mission while developing your leadership skills.
- Qualifications: Retail or customer service experience and strong communication skills.
The predicted salary is between 27800 - 27800 £ per year.
We have an exciting opportunity to join our Retail Team at our South Molton shop. We are seeking an organised and enthusiastic Assistant Manager to work 4 days per week. Working closely with the Shop Manager, you will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered.
Responsibilities
- Providing cover for the Manager in their absence
- Supporting and guiding volunteers in the day‑to‑day running of the shop
- Stock control, sorting and rotation
- Displaying goods effectively and maintaining the shop's appearance
- Sorting and preparing unsaleable items for recycling or waste
- Facilitating and processing Gift Aid
- Self‑motivation and readiness for the ever‑changing challenges of charity retailing
Qualifications
- Previous experience in retail and/or a customer service environment is required.
- Excellent interpersonal communication and customer care skills.
- Good problem‑solving ability.
- Willingness to work 4 days per week.
Offer of employment is subject to a satisfactory basic DBS check and references.
Benefits
- £13.45 per hour
- 25 days annual leave plus 8
Charity Shop Assistant Manager (FTC) employer: Devon Air Ambulance Trust
Contact Detail:
Devon Air Ambulance Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Assistant Manager (FTC)
✨Tip Number 1
Get to know the charity shop vibe! Visit the South Molton shop, chat with the team, and soak up the atmosphere. This will help you understand their culture and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the team dynamics, which can be super helpful when you're in the hot seat.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past retail experience where you’ve led a team or solved a problem. We want to see how you handle challenges, so have those stories ready to go!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Charity Shop Assistant Manager (FTC)
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let us see your enthusiasm for charity work! Share any relevant experiences or motivations that drive you to want to be part of our team. We love hearing about what makes you tick!
Highlight Your Retail Experience: Make sure to emphasise your previous retail and customer service experience. We want to know how you've handled challenges in the past and how you can bring those skills to our shop. Specific examples will really make your application stand out!
Be Organised and Clear: Keep your application neat and structured. Use clear headings and bullet points where necessary. We appreciate a well-organised application as it reflects your ability to manage tasks effectively, just like you would in the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Devon Air Ambulance Trust
✨Know Your Charity
Before the interview, do some research on the charity and its mission. Understanding their values and how they operate will help you align your answers with what they’re looking for in an Assistant Manager.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail or customer service experience in detail. Think of specific examples where you maximised sales or improved customer service, as this will demonstrate your capability for the role.
✨Demonstrate Leadership Skills
Since you'll be supporting the Shop Manager and guiding volunteers, prepare to talk about your leadership style. Share instances where you've successfully led a team or resolved conflicts, showcasing your problem-solving abilities.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the shop's operations or future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.