deverellsmith in Reading seeks a Customer Contact Lead to head a team of Lettings Coordinators, delivering seamless enquiry handling from first contact through to viewing bookings. You will step in to handle enquiries when needed, using real-time data to balance workloads and keep KPIs on track.
You will coach a fast-paced, sales-driven team to maximise conversions and support lettings across the UK, while developing a culture of exceptional service and continuous improvement.
#J-18808-LjbffrCustomer Contact & Lettings Team Lead in Reading employer: deverellsmith
Deverellsmith is an exceptional employer, offering a dynamic work environment where you can take ownership of financial processes and make a significant impact. Located just outside Oxford, the company fosters a collaborative culture that prioritises employee growth and development, providing ample opportunities for professional advancement. With a focus on business aviation and prime property, this role not only promises high visibility but also the chance to work closely with the CEO in a supportive and innovative setting.
