At a Glance
- Tasks: Manage 150-200 residential properties, ensuring smooth operations and excellent customer service.
- Company: Join a dynamic property agency in Battersea and Nine Elms, established for 10 years.
- Benefits: Enjoy a competitive salary, 20 days paid leave, and a workplace pension scheme.
- Why this job: Be part of a supportive team, grow your skills, and make a real impact in property management.
- Qualifications: ARLA qualification preferred; experience in residential property management is essential.
- Other info: Fluency in Mandarin or Cantonese is a plus; driving license desirable but not essential.
The predicted salary is between 35000 - 40000 £ per year.
Location: Battersea and Nine Elms, London
Company Type: Estate Agency
Salary: £35,000 - £40,000
About the Company: We are a dynamic and well-established property agency based in Battersea and Nine Elms. Established 10 years ago, we specialise in managing a portfolio of residential properties, primarily apartments located in the Battersea and Nine Elms area.
Role Overview: We are seeking an experienced and proactive Property Manager to join our close-knit team. The successful candidate will oversee a portfolio of residential properties, ensuring the smooth operation of property management tasks.
Key Responsibilities:
- Oversee the management of 150-200 residential properties, mainly apartments in Battersea and Nine Elms.
- Liaise with tenants and landlords to ensure excellent customer service and satisfaction.
- Manage property maintenance, including coordinating with contractors and overseeing repairs.
- Handle tenancy renewals and rent arrears, ensuring timely payments and agreements.
- Conduct property inspections, with the help of a third-party contractor for check-ins and check-outs.
- Handle deposit returns.
- Ensure compliance with licensing and local property laws, maintaining up-to-date knowledge of industry regulations.
- Work alongside the in-house administrator who handles referencing, tenancy agreements, and compliance tasks.
- Use Alto as the CRM system for managing property portfolios and client interactions.
- Provide advice to landlords and tenants on relevant legislation and ensure properties are managed in line with ARLA standards.
Requirements:
- Ideally, ARLA qualified (or a strong understanding of current property laws and regulations).
- Previous experience in residential property management.
- Strong communication skills, with the ability to build rapport with landlords and tenants.
- A driving license is desirable but not essential.
- Fluency in Mandarin or Cantonese would be a significant advantage due to the client base.
- Experience using Alto or other CRM systems is preferred.
Benefits:
- Competitive salary ranging from £35,000 to £40,000.
- Opportunity to work in a supportive and growing company.
- 20 days of paid annual leave, plus bank holidays. For each year of service, you’ll earn an extra day of leave, with a maximum of 10 additional days.
- Workplace pension scheme.
- Vitality Healthcare.
If you’re a dedicated and enthusiastic Property Manager looking for your next challenge with a growing company, we’d love to hear from you!
Property Manager/ Senior Property Manager employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager/ Senior Property Manager
✨Tip Number 1
Familiarise yourself with the Battersea and Nine Elms area. Understanding the local property market, amenities, and community will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your knowledge of ARLA standards and current property laws. Being well-versed in these regulations will not only boost your confidence but also demonstrate your commitment to compliance and professionalism.
✨Tip Number 4
If you speak Mandarin or Cantonese, highlight this skill during your interactions. Given the client base, this could be a significant advantage and set you apart from other candidates.
We think you need these skills to ace Property Manager/ Senior Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management. Focus on your previous roles, particularly those involving residential properties, and emphasise any achievements that demonstrate your ability to manage a portfolio effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the role. Mention specific skills that align with the job description, such as your communication skills and familiarity with property laws.
Highlight Relevant Qualifications: If you have ARLA qualifications or similar certifications, make sure to mention them prominently. If you have experience with CRM systems like Alto, include this information as it is preferred by the company.
Showcase Your Customer Service Skills: Since the role involves liaising with tenants and landlords, provide examples of how you've successfully managed relationships in previous positions. This could include resolving disputes or ensuring tenant satisfaction.
How to prepare for a job interview at deverellsmith
✨Know Your Property Management Basics
Make sure you brush up on your knowledge of property management laws and regulations, especially those relevant to the Battersea and Nine Elms area. Being able to discuss these confidently will show that you're proactive and well-prepared.
✨Demonstrate Excellent Communication Skills
Since the role involves liaising with tenants and landlords, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved conflicts or built rapport in previous roles to showcase your communication prowess.
✨Familiarise Yourself with Alto CRM
If you have experience using Alto or similar CRM systems, be ready to discuss it. If not, take some time to learn about its features and how it can streamline property management tasks, as this will demonstrate your willingness to adapt.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.