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For Companies At a Glance
- Tasks: Manage diverse properties, conduct inspections, and ensure high standards of maintenance.
- Company: Dynamic property management firm in South West London with a focus on teamwork.
- Benefits: Competitive salary, company vehicle, performance bonuses, and professional development opportunities.
- Why this job: Join a vibrant team and make a real difference in property management.
- Qualifications: Experience in lettings or customer-facing roles, strong communication skills, and attention to detail.
- Other info: Regular travel across multiple sites with excellent career growth potential.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a hands-on Property Manager to oversee the day-to-day management of a diverse property portfolio across multiple sites in South West London. This role focuses on property inspections, resident communication, maintenance coordination, compliance, and reporting, while working closely with the Lettings Manager and wider Operations team. Regular site visits and strong organisational skills are essential.
Key Responsibilities
- Property & Portfolio Management
- Manage the day-to-day operations of residential and commercial properties within the portfolio
- Conduct regular property inspections and prepare detailed reports with recommendations
- Ensure properties are maintained to a high standard and align with asset management objectives
- Monitor vacancies, tenancies, and upcoming lease events in collaboration with the Lettings Manager
- Resident & Stakeholder Communication
- Act as the main point of contact for residents, responding to queries and issues in a professional and timely manner
- Build positive working relationships with tenants, landlords, and internal stakeholders
- Handle complaints and escalations effectively, ensuring timely and fair resolution
- Issue relevant notices and communicate clearly regarding tenancy and property matters
- Maintenance & Repairs
- Instruct, coordinate, and manage maintenance requests for reactive and planned works
- Obtain quotations and oversee works through to completion
- Ensure all maintenance works comply with health & safety and statutory requirements
- Monitor contractor performance and maintain accurate maintenance records
- Operations & Compliance
- Oversee day-to-day operations to ensure efficiency and consistency
- Ensure full compliance with all relevant legislation and regulations, including health & safety, gas and electrical safety, fire safety, and HMO requirements
- Implement and maintain best-practice property management processes and systems
- Manage risk and resolve complex issues or escalated matters
- Report upwards on the status and performance of the portfolio, including inspections, maintenance, vacancies, arrears, and compliance matters
- Manage utility transitions and landlord utility readings
- Reporting & Administration
- Prepare regular management reports on inspections, maintenance activity, arrears, vacancies, and property performance
- Maintain accurate property records, compliance documentation, and tenancy files
- Assist with budgeting, forecasting, and cost control for maintenance and operational expenditure
- Support to Lettings & Operations
- Work closely with the Lettings Manager to support new lettings, renewals, and tenancy handovers
- Assist with coordination of move-ins and move-outs
- Provide operational input into asset management decisions and portfolio strategy
- Support wider Operations and Business Development initiatives as required
- Marketing & Portfolio Support
- Assist with marketing properties across portals and internal channels
- Provide market feedback from viewings to inform pricing and strategy
- Support portfolio growth by delivering a high standard of service
Skills & Experience
- Essential
- Experience in residential lettings or a customer-facing property role
- Strong communication and interpersonal skills
- Well-organised with good attention to detail
- Confident conducting viewings and dealing with the public
- Basic knowledge of UK lettings legislation
- Full UK driving licence and willingness to travel
- Desirable
- ARLA / Propertymark qualification or working towards
- Experience with property management or inspections
- Familiarity with multi-property or portfolio environments
Package & Benefits
- Competitive salary commensurate with experience
- Company vehicle or travel allowance
- Performance-based bonuses
- Professional development opportunities
Location
This role covers multiple sites across South West London. The successful candidate must be comfortable with regular travel between locations.
Property Manager employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their needs, especially around property inspections and resident communication. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management, inspections, and communication skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Organisational Skills: Since this role requires strong organisational skills, make sure to mention any relevant tools or methods you use to stay organised. We love seeing how you manage multiple tasks effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at deverellsmith
✨Know Your Properties
Before the interview, research the properties you’ll be managing. Familiarise yourself with their features, current occupancy rates, and any recent maintenance issues. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
As a Property Manager, you'll need to communicate effectively with residents and stakeholders. Prepare examples of how you've successfully handled tenant queries or complaints in the past. This will demonstrate your ability to build positive relationships and resolve issues efficiently.
✨Highlight Your Organisational Skills
Being well-organised is crucial for this role. Bring along examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or systems you use to keep track of inspections, maintenance requests, and compliance documentation.
✨Understand Compliance and Legislation
Brush up on UK lettings legislation and health & safety regulations relevant to property management. Be ready to discuss how you ensure compliance in your previous roles. This knowledge will reassure the interviewer that you can handle the responsibilities of the position.