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- Tasks: Join our team to handle maintenance tasks and ensure top-notch property conditions.
- Company: We are a dynamic property management company focused on delivering exceptional service.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a supportive team that values quality service and sustainability.
- Qualifications: No prior experience needed; just a willingness to learn and a can-do attitude.
- Other info: Perfect for students looking for hands-on experience in facilities management.
The predicted salary is between 28800 - 43200 £ per year.
Purpose of the role: To be part of the onsite team, responsible for a number of areas, including but not limited to, planned and reactive maintenance, statutory compliance and ensuring the condition of the property is checked on and reported and ensuring works on site are completed to a high standard, knowledgeable evaluation of contractor works carried out. The role requires the postholder to be competent, work with minimal direct supervision within their designated remit and to liaise with a range of internal and external contacts including suppliers and contractors. The postholder will be responsible for driving a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state and repair of the property.
Main Duties:
- Work alongside the Property Manager and property team to ensure responsive, high quality reactive maintenance with a focus on exceptional customer service is delivered to residents, and throughout the Property, at all times.
- To prioritize and manage all work orders and the allocation of maintenance tasks to ensure these are closed off in a timely manner.
- To provide a knowledgeable assessment of works conducted by external contractors and confirm works have been completed to a high standard.
- To carry out maintenance including on the spot repairs, works related to plumbing (fix leaks; unclog drains; fixture replacement); electrical items (light fixture replacement and outlet repair, smoke and CO maintenance); carpentry tasks; painting and finishing; appliance maintenance and repair; and other tasks required across the building.
- Accountability for maintenance, and compliance checks as well as ensuring complete storage of servicing certification and servicing partners' compliance documents.
- Provide advice and recommendations on issues relating to the management of facilities and health & safety.
- Provide immediate assistance in the event of incident or emergency, when requested by the Property Manager.
- Support and promote proactive sustainability practices within the property.
- To act as the point of contact for locally delivered FM activities including hygiene risk assessments, health & safety audits, and other external inspections.
Maintenance Operative employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as plumbing, electrical work, and carpentry. Being able to discuss your hands-on experience with these tasks during an interview will demonstrate your competence and readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in customer service, especially in a maintenance context. The role emphasises delivering a high-quality customer experience, so showcasing your ability to communicate effectively with residents and contractors will set you apart.
✨Tip Number 3
Prepare to discuss how you manage your time and prioritise tasks, as the role involves handling multiple work orders. Think of examples where you've successfully managed competing priorities and delivered results on time.
✨Tip Number 4
Research the company’s approach to sustainability and health & safety practices. Being knowledgeable about these areas will not only show your interest in the role but also align you with the company's values, making you a more attractive candidate.
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance, customer service, and compliance checks. Use specific examples that demonstrate your ability to manage tasks independently and work with contractors.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities outlined in the job description. Mention your commitment to high-quality service and any relevant certifications you hold.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully handled maintenance issues or emergencies in the past. This will demonstrate your capability to provide immediate assistance and ensure safety.
Highlight Communication Skills: Since the role involves liaising with various contacts, emphasise your communication skills in your application. Mention experiences where you effectively communicated with team members, contractors, or residents to resolve issues.
How to prepare for a job interview at deverellsmith
✨Showcase Your Technical Skills
Be prepared to discuss your experience with various maintenance tasks such as plumbing, electrical work, and carpentry. Highlight specific examples where you successfully completed repairs or managed maintenance projects.
✨Emphasise Customer Service
Since the role focuses on delivering a high-quality customer experience, be ready to share instances where you went above and beyond for clients or residents. Demonstrating your commitment to exceptional service will set you apart.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach unexpected issues or emergencies. Share examples of how you've effectively resolved problems in the past, showcasing your ability to work independently and make sound decisions.
✨Familiarise Yourself with Compliance Standards
Understand the importance of statutory compliance and health & safety regulations in maintenance roles. Be ready to discuss how you ensure compliance in your work and any relevant certifications you hold.
