Office Admin - Estate Agency in London

Location: North London

Salary: £30,000-£33,000 depending on experience

Working pattern: Full-time, office-based initially, with flexibility for 1 day working from home once fully trained

The Opportunity

We are working with a growing, family run estate agency operating across North and East London. As part of this growth, they are looking to appoint an Office Administrator / Admin Progressor to strengthen the team and take greater ownership of the administrative side of the lettings process. This is a great opportunity for someone who wants to join a close knit business where their contribution will genuinely make a difference. With the company also planning further growth, there is plenty of scope for someone ambitious to develop their career alongside the business.

The Role

Reporting to the Lettings Director, you'll play an important role in keeping the lettings process organised and moving forward from the point a let is agreed through to move in. You'll take responsibility for a varied mix of administration, coordination and progression, working closely with the Lettings, Sales, Property Management and Finance teams to make sure information, documentation and compliance requirements are all dealt with efficiently.

Your responsibilities will include:

• Progressing agreed lets through referencing, Right to Rent checks, tenancy agreements, deposits and ultimately move in
• Preparing and issuing tenancy and other relevant documentation
• Coordinating referencing, AML and compliance requirements
• Managing deposit registration and protection
• Arranging inventories, check-ins, check-outs and cleaning
• Liaising with landlords, tenants, councils, contractors and other third parties
• Keeping property and tenancy records accurate and up to date
• Supporting renewals, move outs and general tenancy administration
• Assisting with sales administration and completion processes where required
• Supporting smooth handovers between Lettings, Sales and Property Management
• Providing general office administration and helping the wider team wherever needed

The role will initially be fully office based while you learn the business and systems, with the opportunity to work from home one day per week once you're established in the role.

About You

We're particularly interested in people who bring the right personality, attitude and character as well as relevant experience. Previous experience within residential property would be preferred, particularly in lettings, property administration or a similar role. However, we're open to candidates who can demonstrate strong organisational skills, excellent communication and a genuine interest in developing within the property industry.

You’ll ideally be someone who:

• Is organised, detail focused and comfortable managing multiple priorities
• Communicates confidently and professionally with different people
• Takes ownership of tasks and follows things through to completion
• Is proactive and enjoys working in a busy environment
• Can build good relationships with colleagues, landlords and tenants
• Is reliable, personable and works well as part of a close-knit team
• Is keen to learn and develop as the business grows

Benefits & Progression

You’ll be joining a business that is genuinely growing, with the opportunity to develop your responsibilities and career as the company expands. The package includes:

• £30,000 - £33,000 salary, depending on experience (possibility to £35,000 if you have worked within this position previously for 3+ years)
• Flexibility to work from home 1 day per week once fully trained
• 28 days' annual leave
• Team incentives
• Regular team days and social events
• A supportive, close knit and family run working environment
• Genuine opportunities for progression
• The opportunity to grow with the business