Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the lettings team and manage inquiries from potential residents.
- Company: Join a vibrant Build-to-Rent company in Wembley focused on community living.
- Benefits: Enjoy a competitive salary and the chance to grow in a dynamic environment.
- Why this job: Perfect for those eager to kickstart a career in property management with a supportive team.
- Qualifications: Customer service skills are key; experience in lettings is a plus but not required.
- Other info: Opportunity to learn about the fast-growing BTR sector while making a real impact.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Lettings Assistant/Admin (Build-to-Rent) If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Location: Wembley, London Salary: £30,000 per annum Type: Full-time, Permanent About Us: Join a dynamic and innovative Build-to-Rent company, committed to creating vibrant, community-focused living spaces in the heart of Wembley. As part of a forward-thinking team, you\’ll help deliver exceptional service and support to our residents and contribute to the smooth operation of our property lettings. Role Overview: We are seeking a motivated and customer-focused Lettings Assistant to join our team. You will play a key role in supporting the lettings team, ensuring that all processes are efficiently managed from initial inquiries to move-ins. This is a fantastic opportunity for someone looking to advance their career in property management within the fast-growing BTR sector. Key Responsibilities: Assist with managing inquiries from potential residents and arranging property viewings. Support the lettings team in handling applications, referencing, and tenancy agreements. Maintain accurate records of all resident communications and lettings documentation. Provide outstanding customer service to prospective and existing residents. Assist with move-in processes, including coordinating key handovers and ensuring apartments are ready for new tenants. Ensure all properties meet compliance standards and assist with property inspections. Work closely with the property management team to deliver a seamless lettings process. About You: Previous experience in a lettings or property management role is advantageous but not essential. Excellent communication and interpersonal skills with a strong customer service focus. Ability to work efficiently in a fast-paced environment with strong attention to detail. Good organizational skills and the ability to manage multiple tasks simultaneously. A proactive attitude and willingness to learn and grow within the role. Knowledge of the Build-to-Rent sector is desirable but not required
Lettings Administrator employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Familiarize yourself with the Build-to-Rent sector. Research current trends, challenges, and opportunities in this area to demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service skills. Prepare examples of how you've provided exceptional service in previous roles, as this is crucial for a Lettings Administrator.
✨Tip Number 3
Practice your communication skills. Since you'll be interacting with potential residents and the lettings team, being articulate and approachable will set you apart.
✨Tip Number 4
Show your organizational skills. Be ready to discuss how you manage multiple tasks and prioritize effectively, as this role requires juggling various responsibilities.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or property management, even if it's not extensive. Emphasize any customer service roles you've had and showcase your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your proactive attitude and willingness to learn, as well as any specific experiences that relate to the responsibilities listed in the job description.
Highlight Key Skills: In your application, focus on key skills such as organization, attention to detail, and the ability to manage multiple tasks. Provide examples of how you've demonstrated these skills in previous roles.
Show Knowledge of the Sector: Even if you don't have direct experience in the Build-to-Rent sector, do some research and mention what you know about it in your application. This shows your interest and commitment to the field.
How to prepare for a job interview at deverellsmith
✨Show Your Customer Service Skills
As a Lettings Administrator, you'll be interacting with residents regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and ability to handle inquiries effectively.
✨Demonstrate Your Organizational Abilities
This role requires managing multiple tasks simultaneously. During the interview, discuss your organizational strategies and how you prioritize tasks. You might want to mention any tools or methods you use to stay organized.
✨Familiarize Yourself with the Build-to-Rent Sector
While knowledge of the Build-to-Rent sector is not required, showing that you've done your homework can set you apart. Research the company and the BTR model, and be ready to discuss how it impacts property management.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult resident or managing a last-minute viewing. Think through potential scenarios and how you would respond to demonstrate your problem-solving skills.
