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For Companies At a Glance
- Tasks: Help families find their dream homes and manage the letting process from start to finish.
- Company: Fast-growing residential lettings business based in Oxford.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Why this job: Join a passionate team and make a real difference in people's lives.
- Qualifications: Experience in lettings or sales; strong communication and customer service skills.
- Other info: Opportunity to grow within a rapidly expanding organisation.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Job Title: Lettings Consultant
Location: Oxford
About the Role:
We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in Oxford, you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home.
Key Responsibilities:
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Conduct property viewings and negotiate offers to drive occupancy.
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Gather feedback from prospective tenants to support pricing and marketing strategies.
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Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction.
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Work closely with the Tenancy Progression team to ensure applications are processed efficiently.
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Conduct tenant check-ins and address queries throughout the tenancy process.
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Report lettings performance to the Lettings Manager.
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Identify and report any defects or maintenance issues to the Property Management team.
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Maintain accurate systems and data for all lettings activity.
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Collaborate with third-party agents when required.
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Undertake additional duties as delegated.
Skills and Competencies:
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Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential.
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Exceptional customer service and strong verbal and written communication skills.
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Highly organised with the ability to manage multiple priorities effectively.
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Confident working autonomously, making informed decisions, and initiating action in line with processes.
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Collaborative team player with the ability to inspire and motivate colleagues.
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Strong problem-solving skills and the ability to resolve issues efficiently.
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Professional in presenting and interpreting information accurately.
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High level of confidentiality and integrity.
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Ambition to grow within a fast-scaling organisation with opportunities for career progression.
Reporting To: Lettings Manager
Leasing Executive employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Executive
✨Tip Number 1
Get to know the company culture! Research the lettings business and understand their values. When you walk into that interview, show us how your vibe matches theirs.
✨Tip Number 2
Practice your property pitch! You’ll need to conduct viewings and negotiate offers, so role-play with a friend. The more confident you are, the better you'll connect with potential tenants.
✨Tip Number 3
Be ready to share your success stories! Think of examples where you’ve delivered exceptional customer service or solved problems efficiently. We love hearing about your past wins!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Leasing Executive
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about helping people find their ideal homes and that you understand the importance of delivering a seamless letting experience.
Tailor Your CV: Make sure your CV is tailored to the Lettings Consultant role. Highlight any relevant experience in residential lettings or customer service, and don’t forget to mention your organisational skills and ability to manage multiple priorities – these are key for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Use it to showcase your communication skills and problem-solving abilities, and explain how you can contribute to our fast-growing business in Oxford.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at deverellsmith
✨Know Your Stuff
Before the interview, make sure you brush up on the residential lettings market, especially in Oxford. Familiarise yourself with current trends, pricing strategies, and what makes a great letting experience. This will show your enthusiasm and knowledge about the role.
✨Showcase Your Customer Service Skills
As a Lettings Consultant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients. Highlight how you resolved issues or improved their experience, as this will resonate well with the interviewers.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple priorities. You might want to share a specific instance where you successfully juggled various tasks, like conducting viewings while handling tenant queries. This will illustrate your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s growth plans, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
