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- Tasks: Manage reservations and provide exceptional service to guests booking short stays.
- Company: &Soul, a brand dedicated to integrity, care, and hospitality.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Experience in hospitality, strong multitasking skills, and excellent communication.
- Other info: Flexible hours and a commitment to quality in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Reservations Agent
Location: Hayes (Site-based)
Hours: 40 hours per week, Monday to Friday
Start Date: ASAP
As a Reservations Host, you will play a key role in the success of our Short Stay offering for members booking stays of 7-28 nights. This is a dynamic, multifaceted role ideal for someone who thrives on providing exceptional service, takes pride in their organisational skills, and is aligned with our values of integrity, care, and hospitality.
Requirements
* Prior experience working in a residential, hotel or co-living building or similar hospitality business.
* Strong multitasking and time-management skills in a fast-paced setting.
* Exceptional attention to detail and outstanding organisational ability.
* Excellent written and verbal communication and interpersonal skills.
* Confident with computer-based systems and online platforms.
* Flexible and adaptable with hours and responsibilities.
* High personal standards with a commitment to delivering quality.
* Passionate about the &Soul brand, mission, and values.
Desired Skills and Experience
Requirements
* Prior experience working in a residential, hotel or co-living building or similar hospitality business.
* Strong multitasking and time-management skills in a fast-paced setting.
* Exceptional attention to detail and outstanding organisational ability.
* Excellent written and verbal communication and interpersonal skills.
* Confident with computer-based systems and online platforms.
* Flexible and adaptable with hours and responsibilities.
* High personal standards with a commitment to delivering quality.
* Passionate about the &Soul brand, mission, and values.
Leasing associate/Reservation agent employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing associate/Reservation agent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Reservations Agent role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you're passionate about the &Soul brand and how your skills align with their values. Confidence is key!
✨Tip Number 3
Stay organised! Keep track of all your applications and follow up on them. A quick email to check in shows your enthusiasm and keeps you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team.
We think you need these skills to ace Leasing associate/Reservation agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in hospitality and any relevant achievements that showcase your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the &Soul brand and how your values align with theirs. Share specific examples of how you've provided exceptional service in past roles.
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application is clear, concise, and free of errors. This is your first impression, so let your personality come through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at deverellsmith
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their mission and how they operate in the hospitality sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Multitasking Skills
Since the role requires strong multitasking abilities, prepare examples from your past experiences where you successfully managed multiple tasks at once. Be ready to discuss how you prioritised your workload and maintained attention to detail under pressure.
✨Practice Your Communication Skills
As excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your verbal skills and ensure you can convey your ideas effectively.
✨Demonstrate Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry and the specific brand. Share any personal experiences that highlight your commitment to providing exceptional service and how you align with the company's values of integrity, care, and hospitality.
