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- Tasks: Manage reservations and provide exceptional service to guests booking short stays.
- Company: &Soul, a brand dedicated to integrity, care, and hospitality.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Experience in hospitality, strong multitasking skills, and excellent communication.
- Other info: Fast-paced role with flexible hours and a focus on quality service.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Job Title: Reservations Agent
Location: Hayes (Site-based)
Hours: 40 hours per week, Monday to Friday
Start Date: ASAP
As a Reservations Host, you will play a key role in the success of our Short Stay offering for members booking stays of 7-28 nights. This is a dynamic, multifaceted role ideal for someone who thrives on providing exceptional service, takes pride in their organisational skills, and is aligned with our values of integrity, care, and hospitality.
Requirements
- Prior experience working in a residential, hotel or co-living building or similar hospitality business.
- Strong multitasking and time-management skills in a fast-paced setting.
- Exceptional attention to detail and outstanding organisational ability.
- Excellent written and verbal communication and interpersonal skills.
- Confident with computer-based systems and online platforms.
- Flexible and adaptable with hours and responsibilities.
- High personal standards with a commitment to delivering quality.
- Passionate about the &Soul brand, mission, and values.
Desired Skills and Experience
Requirements
- Prior experience working in a residential, hotel or co-living building or similar hospitality business.
- Strong multitasking and time-management skills in a fast-paced setting.
- Exceptional attention to detail and outstanding organisational ability.
- Excellent written and verbal communication and interpersonal skills.
- Confident with computer-based systems and online platforms.
- Flexible and adaptable with hours and responsibilities.
- High personal standards with a commitment to delivering quality.
- Passionate about the &Soul brand, mission, and values.
Leasing associate/Reservation agent employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing associate/Reservation agent
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Reservations Agent role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your skills and experience. Highlight your multitasking abilities and attention to detail – these are key for the role!
✨Tip Number 3
Stay flexible! The hospitality sector is all about adaptability. Show that you're open to different hours and responsibilities, and you'll stand out as a candidate who fits right into their dynamic team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are passionate about the &Soul brand. It shows initiative and commitment, which are exactly what we’re looking for!
We think you need these skills to ace Leasing associate/Reservation agent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in hospitality. We want to see how your skills align with our values of integrity, care, and hospitality.
Show Off Your Organisational Skills: Since this role requires exceptional organisational ability, give examples in your application that showcase how you've successfully managed multiple tasks in a fast-paced environment. We love seeing those skills in action!
Communicate Clearly: Your written communication should be top-notch! Use clear and concise language in your application to demonstrate your excellent communication skills. Remember, we value clarity just as much as you do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at deverellsmith
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their mission and how they operate in the hospitality sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Multitasking Skills
Since the role requires strong multitasking abilities, prepare examples from your past experiences where you successfully managed multiple tasks at once. Be ready to discuss how you prioritised your workload and maintained attention to detail under pressure.
✨Practice Your Communication Skills
As excellent communication is key for this position, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on both verbal and non-verbal communication to ensure you come across as confident and approachable.
✨Demonstrate Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry and the specific brand. Share any personal experiences that highlight your commitment to providing exceptional service, and align your values with those of the company to make a lasting impression.
