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For Companies At a Glance
- Tasks: Manage a busy pipeline, exceed targets, and deliver exceptional customer service.
- Company: Join a leading organisation in the housing sector focused on resales and staircasing.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be at the heart of property deals, making a real impact on customers' lives.
- Qualifications: 2-3 years in sales progression, strong communication skills, and CRM experience required.
- Other info: Bonus points for knowledge of Shared Ownership and a passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
Ready to take your property career to the next level? A leading organisation in the housing sector is on the lookout for a driven and proactive Resales Progression Consultant to join their fast-paced After Sales team. You'll be at the heart of the action - managing a high-volume pipeline, smashing monthly targets, and delivering an outstanding customer experience every step of the way. From supporting leaseholders through the resales and staircasing process to working closely with solicitors, IFAs, and internal teams, you'll be making deals happen and keeping everything moving smoothly.
What You'll Be Doing:
- Delivering a first-class resales and interim staircasing service to customers.
- Managing a busy caseload and consistently hitting (and exceeding) monthly KPIs.
- Building strong relationships with internal teams and external partners to keep the sales process on track.
- Providing clear, expert advice on conveyancing procedures and shared ownership requirements.
- Keeping customers updated at every stage - and making sure their journey is seamless.
What You'll Bring:
- 2-3 years' experience in sales progression, ideally within shared ownership or affordable housing.
- A proven track record of hitting and beating sales targets.
- Top-notch communication skills - written, verbal, and everything in between.
- CRM and sales management system experience.
- A strong grasp of Homes England and GLA capital funding rules.
- Ability to interpret leases and navigate the Capital Funding Guide.
- Incredible time management and organisational skills.
- Self-motivation, energy, and a natural problem-solving mindset.
Bonus Points If You Have:
- A deep understanding of Shared Ownership resales and interim staircasing.
- Experience working to tight deadlines without missing a beat.
- A passion for delivering next-level customer service.
- Confidence and drive to keep the sales process moving forward.
Interim Consultant employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Consultant
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the housing sector, especially around shared ownership and staircasing. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property and housing sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific scenarios related to managing a high-volume pipeline and exceeding sales targets. Use examples from your past experience to illustrate your problem-solving skills and customer service focus.
✨Tip Number 4
Showcase your CRM and sales management system experience by being ready to discuss specific tools you've used and how they helped you achieve your goals. This will highlight your technical skills and readiness to hit the ground running.
We think you need these skills to ace Interim Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales progression, particularly within shared ownership or affordable housing. Use specific examples to demonstrate how you've hit and exceeded sales targets in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your top-notch communication skills and your understanding of the resales and staircasing process. Mention your ability to build strong relationships with internal teams and external partners, as this is crucial for the role.
Highlight Relevant Skills: In your application, emphasise your time management and organisational skills. Provide examples of how you've successfully managed a busy caseload and met tight deadlines in past positions.
Showcase Customer Service Experience: Since delivering outstanding customer service is key for this role, include specific instances where you've gone above and beyond for customers. This will demonstrate your passion for providing a seamless customer journey.
How to prepare for a job interview at deverellsmith
✨Showcase Your Sales Experience
Be prepared to discuss your previous roles in sales progression, especially within shared ownership or affordable housing. Highlight specific examples where you exceeded targets and how you managed your caseload effectively.
✨Demonstrate Your Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. Be ready to explain complex concepts like conveyancing procedures in a simple way, as you will need to do this with customers and partners alike.
✨Familiarise Yourself with Relevant Regulations
Brush up on Homes England and GLA capital funding rules, as well as the Capital Funding Guide. Being able to discuss these topics confidently will show that you are knowledgeable and prepared for the role.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics, the tools they use for CRM, or how they measure success in the role. It shows your genuine interest and helps you assess if it's the right fit for you.
