General Manager- Build to Rent (BTR)

Key Responsibilities

oversee and manager all aspects of day-to day property operations.

Lead and coordinate all on-site departments, ensuring operational excellence.

develop and implement effective leasing and marketing strategies to drive occupancy and income.

ensure high levels of resident satisfaction and retention through exceptional service delivery.

prepare, manager and monitor operational budgets and financial performance.

identify opportunities to optimise revenue and manage distribution channels

foster a positive, service led culture within the team and community.

Requirement

Proven track record in residential property management, hospitality or BTR operations

strong background in sales, marketing and revenue management.

Excellent communication and customer service skills.

Experience managing budgets and financial reporting.

able to work well under pressure in a fast paced environment.

Inspirational leadership style with a collaborative and hands on approach.

Desired Skills and Experience

I am seeking an experienced and driven General Manager to lead the operations of a high-profile Build to Rent (BTR) development in North West London for a minimum of 8 months starting as soon as possible.
This is a key leadership role, responsible for ensuring exceptional resident experiences while driving commercial success across the property.
Key Responsibilities:

Oversee and manage all aspects of day-to-day property operations
Lead and coordinate all on-site departments, ensuring operational excellence
Develop and implement effective leasing and marketing strategies to drive occupancy and income
Ensure high levels of resident satisfaction and retention through exceptional service delivery
Prepare, manage, and monitor operational budgets and financial performance
Identify opportunities to optimise revenue and manage distribution channels
Foster a positive, service-led culture within the team and community

Requirements:
Proven track record in residential property management, hospitality, or BTR operations
Strong background in sales, marketing, and revenue management
Excellent communication and customer service skills
Experience managing budgets and financial reporting
Able to work well under pressure in a fast-paced environment
Inspirational leadership style with a collaborative and hands-on approach

If you're a proactive leader with a passion for customer experience and operational success, we want to hear from you.