Overview
As General Manager for a brand-new build-to-rent development in Dagenham, you own the onsite lettings and property management, driving rental growth and occupancy while controlling operating costs. You will lead a multidisciplinary team, delivering an exceptional resident experience and a strong community feel. You’ll oversee health, safety, compliance, and sustainability, while building local relationships to raise the asset’s profile. This is a hands-on, outcome-focused role within a regeneration project offering significant impact and long-term value.
Responsibilities
- Own the P&L and drive commercial performance, occupancy, and cost control
- Lead and develop the onsite team across leasing, facilities and customer service
- Deliver a standout resident experience through amenities, events and community engagement
- Oversee daily property operations, health and safety, compliance and sustainability
- Build local relationships with businesses and the Dagenham community
- Collaborate with senior leadership to identify opportunities to improve efficiency and asset value
Key requirements
- Three years+ of leadership experience in build-to-rent, PBSA, hospitality or similar residential setting
- Strong commercial awareness with budgeting, occupancy and customer service focus
- Hands-on, owning mentality with ability to balance strategic oversight and day-to-day details
- Willingness to establish operational standards and create a sense of community
- Propertymark, IRPM or IOSH qualifications are advantageous but not essential
- leadership
- commercial awareness
- customer service orientation
- P&L management
- budgeting and financial reporting
- operational oversight
General Manager - New BTR Scheme - Dagenham - up to 70k+ Bonus employer: deverellsmith
Deverellsmith is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee development, you will have access to comprehensive benefits, including a competitive salary, discretionary bonuses, and travel allowances, all while working on exciting high-rise construction projects that shape the city's skyline.
