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- Tasks: Engage with new homeowners and ensure their needs are met in a dynamic environment.
- Company: Join a leading firm in high-end property customer service in vibrant West London.
- Benefits: Enjoy a Monday to Friday schedule with a competitive salary and a supportive team culture.
- Why this job: Experience diverse daily tasks while making a real impact on residents' lives.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills!
- Other info: Opportunity for growth in a fast-paced, rewarding industry.
The predicted salary is between 24000 - 42000 £ per year.
Fancy working in the world of high-end new build property customer service?
As a New Homes Customer Relations Coordinator, you will:
- Liaise with contractors to ensure defects and/or snagging are being seen to, within the time frame.
- Give guided tours to new home owners of their residence and facilities.
- Answer inbound calls and queries from residents in new build homes.
- Contribute to the smooth running of the office by undertaking other general duties such as answering phones, filing, and other tasks as needed.
- Fulfil multiple duties where needed, with no two days the same!
Days + hours: Monday - Friday, 8am-5pm.
Location: West London, Notting Hill.
Customer Relations Coordinator - Shepherds Bush - 30k employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Coordinator - Shepherds Bush - 30k
✨Tip Number 1
Familiarise yourself with the high-end property market in London, especially in areas like Shepherds Bush and Notting Hill. Understanding the local market trends and customer expectations will help you stand out during discussions.
✨Tip Number 2
Brush up on your communication skills, particularly in handling customer queries and complaints. Role-playing scenarios with friends or family can help you prepare for real-life situations you might encounter in this role.
✨Tip Number 3
Network with professionals in the property sector, especially those involved in customer relations. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 4
Research the company culture of the organisation you're applying to. Tailoring your approach to align with their values and demonstrating your enthusiasm for customer service can make a significant impact during interviews.
We think you need these skills to ace Customer Relations Coordinator - Shepherds Bush - 30k
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Relations Coordinator. Highlight your relevant experience in customer service and property management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your ability to liaise with contractors, manage customer queries, and handle multiple tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-end customer service and your understanding of the property market. Mention specific examples of how you've successfully managed customer relations in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in customer relations.
How to prepare for a job interview at deverellsmith
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their approach to customer service in the high-end property market will help you align your answers with what they are looking for.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Think of examples from your past experiences where you successfully resolved issues or improved customer satisfaction.
✨Showcase Your Communication Skills
As a Customer Relations Coordinator, strong communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. This will show that you can effectively liaise with contractors and residents.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your interest in the role and the company. Inquire about the team dynamics, challenges faced in customer relations, or how success is measured in this position.
