Day-to-day support for UK users on laptops, mobiles, printers and Microsoft 365 (Outlook, Teams and SharePoint), owning each issue through to a fix or the right escalation
Running joiners, movers and leavers with HR and line managers, from accounts and devices to IT inductions and getting kit back when people leave
Managing IT assets, mobile contracts and Teams telephony, keeping stock records accurate and checking deliveries before invoices are signed off
Working with suppliers on quotes, orders and faults, and preparing and tracking the annual IT budget
Making sure new software goes through the proper review and approval process before anyone buys or installs it
Raising and tracking access requests for business systems, including Yardi, and giving first-line support on them
Looking after the UK SharePoint intranet and supporting the office manager on access control, CCTV and door entry
Solid experience in end-user IT support within a business setting
Hands-on Microsoft 365 knowledge, especially Outlook, Teams and SharePoint
Used to handling user accounts, permissions and starters and leavers
Organised, with good record keeping across assets, orders and approvals
Able to explain technical problems in plain English to non-technical colleagues
Yardi, Teams telephony, IT asset management or an ITIL or Microsoft certification would all help
A major European real estate group with a commercial and residential portfolio across the UK, Germany and the Netherlands. Their London office opened in 2018 and has grown to around 80 people, with plenty of acquisition activity still going on. You'd be the main IT point of contact for the UK business, working closely with the group's central IT team in Europe.
Package: 60,000 basic plus discretionary annual bonus, private medical insurance and a salary sacrifice pension, 60,000 basic salary plus discretionary annual bonus
25 days holiday plus bank holidays
Hybrid working, three days in the office and two from home
Salary sacrifice pension
Private medical insurance, group life cover and income protection
Enhanced maternity and paternity pay (subject to eligibility)
Professional membership subscription paid
A dog-friendly office
Monday to Friday, 9:30am to 6:00pm
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IT Manager in City of London employer: deverellsmith
Deverellsmith is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee development, you will have access to comprehensive benefits, including a competitive salary, discretionary bonuses, and travel allowances, all while working on exciting high-rise construction projects that shape the city's skyline.
