At a Glance
- Tasks: Be the face of luxury real estate, welcoming high-profile guests and managing office operations.
- Company: Premium real estate firm in Mayfair with a focus on exceptional service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Flexible, hands-on role with opportunities to support various teams.
- Why this job: Join a prestigious team and elevate your career in a high-end service role.
- Qualifications: 2-4 years in luxury service, strong multitasking, and excellent communication skills.
The predicted salary is between 30000 - 42000 € per year.
Our client is seeking a highly polished, service-driven Receptionist to be the first point of contact for their UK office. This role is ideal for someone with a background in high-end hospitality, luxury retail, private clients, or first/business class cabin crew, who understands how to deliver an exceptional experience to HNWI, senior executives, and international stakeholders.
This is not a traditional front-desk role. You will play a key part in the smooth day-to-day running of a lean, professional office, combining premium guest service with administrative and operational support.
The Role
As Receptionist, you will represent the brand with confidence, discretion, and attention to detail, ensuring every visitor, employee, and partner receives a seamless, high-touch experience. You will work closely with the Office Manager and regional teams, taking ownership across reception, coordination, and office support functions.
Key Responsibilities
- Front Desk & Guest Experience
- Act as the first point of contact, welcoming guests and managing calls with professionalism and warmth.
- Deliver a premium, high-end hospitality experience aligned with global standards.
- Confidently host HNWI, senior leaders, partners, and VIP visitors, ensuring discretion and service excellence.
- Manage meeting room schedules and maintain a pristine, brand-aligned reception area.
- Administrative & Office Support
- Provide day-to-day office administration support including document handling, scanning, filing, mail, and courier coordination.
- Assist with procurement and restocking of office supplies, pantry items, and stationery.
- Support the Office Manager with daily operational and coordination tasks.
- Meetings & Events
- Prepare meeting rooms, arrange refreshments, and manage logistics for internal and external meetings.
- Support small-scale events, partner visits, and roadshows.
- Liaise with caterers, couriers, and service providers to ensure smooth delivery.
- HR, IT & Onboarding Support
- Assist with onboarding preparations including access cards, seating, welcome kits, and asset allocation.
- Support basic IT coordination such as logging tickets and liaising with vendors.
- Maintain accurate staff lists, visitor logs, and administrative trackers.
- Facilities & Vendor Coordination
- Raise and follow up on maintenance requests with building management and vendors.
- Monitor cleaning, pantry, and hygiene standards.
- Track consumables, office expenses, and petty cash submissions.
- A Flexible, Hands-On Environment
- Support ad-hoc tasks across teams in a lean office setup.
- Step in during peak periods or colleague absences.
- Demonstrate flexibility beyond a traditional receptionist remit.
About You
- 2-4 years' experience in a high-end service environment such as luxury retail, five-star hotels or private members' clubs, first or business class cabin crew, or corporate reception in a professional or multinational setting.
- Comfortable engaging with HNWI, senior executives, and international guests.
- Strong multitasking skills and attention to detail in fast-paced environments.
- Confident using MS Office and digital tools.
- Discreet, reliable, and service-oriented.
Receptionist - Real Estate employer: Deverell Smith
Our client offers an exceptional work environment in the heart of Mayfair, where you will be part of a dynamic team dedicated to delivering unparalleled service to high-net-worth individuals and senior executives. With a strong emphasis on professional development, employees are encouraged to grow their skills in a supportive atmosphere that values discretion and attention to detail. The unique blend of luxury real estate and high-end hospitality creates a rewarding experience for those looking to make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Real Estate
✨Tip Number 1
Network like a pro! Get out there and connect with people in the real estate and hospitality sectors. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you meet someone, be ready to introduce yourself and explain why you’d be a great fit for a receptionist role. Highlight your experience in high-end service and how you can deliver that premium guest experience they’re after.
✨Tip Number 3
Show off your skills! If you get the chance, demonstrate your multitasking abilities and attention to detail in real-life scenarios. Whether it’s managing a busy reception area or coordinating meetings, let them see how you shine under pressure.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your experience in luxury environments and your knack for providing exceptional service. Let’s get you that dream job!
We think you need these skills to ace Receptionist - Real Estate
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your background in high-end hospitality or luxury retail. We want to see how your previous roles have prepared you for delivering that exceptional experience to our guests.
Be Personable and Professional:Since you'll be the first point of contact, let your personality shine through! Use a warm and welcoming tone in your application to reflect the premium service we provide at StudySmarter.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to match the job description. We love seeing candidates who take the time to align their skills with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Deverell Smith
✨Know Your Audience
Before the interview, research the company and its clientele. Understand their values and what they expect from a receptionist in a premium real estate setting. This will help you tailor your responses and demonstrate that you’re the perfect fit for their high-end service environment.
✨Showcase Your Experience
Prepare specific examples from your past roles in luxury retail or hospitality that highlight your ability to deliver exceptional service. Think about situations where you went above and beyond for a client or handled a challenging situation with grace. This will show them you have the right experience to manage HNWI and senior executives.
✨Demonstrate Attention to Detail
During the interview, pay attention to your own presentation and the details of your communication. Dress impeccably and be mindful of your body language. Mention how you maintain a pristine reception area and manage schedules effectively, as this reflects the meticulous nature required for the role.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their expectations for the receptionist position or how they define success in this role. This not only demonstrates your enthusiasm but also gives you valuable insights into their operations.
