At a Glance
- Tasks: Lead and develop shared ownership management while ensuring compliance and excellent customer service.
- Company: Reputable organisation investing in the shared ownership sector with long-term growth plans.
- Benefits: Competitive salary, generous pension, performance bonus, 30 days leave, and flexible benefits.
- Other info: Opportunity to build and lead a team as the portfolio expands.
- Why this job: Join a respected organisation at an exciting growth stage and shape a high-performing service.
- Qualifications: 5+ years in shared ownership management and strong knowledge of relevant legislation.
The predicted salary is between 59576 - 70089 £ per year.
We are exclusively partnering with a highly reputable and well‑established organisation that is making a significant investment in the shared ownership sector. Backed by substantial resources and long‑term growth plans, they are seeking an experienced Head of Home Ownership to lead and develop their shared ownership function. This is a rare opportunity to join a respected organisation at an exciting stage of growth, taking ownership of all aspects of post‑sale shared ownership management while building the foundations for a scalable, high‑performing service. Initially an individual contributor role, there is a clear opportunity to build and lead a team as the portfolio expands.
Key Responsibilities
- Lead all home ownership operations, including shared ownership management, staircasing, resales, service charges and lease compliance.
- Ensure compliance with relevant legislation, regulatory requirements and lease obligations, including Section 20 consultations.
- Develop policies, processes and governance frameworks to support a growing portfolio.
- Lead rent and service charge setting, budget management and financial performance reporting.
- Deliver excellent customer service for leaseholders and shared owners, driving engagement and service improvement.
- Prepare and present reports to senior leadership, Boards and Committees.
- Monitor KPIs, manage risks and implement continuous improvement initiatives.
- Act as the organisation's subject matter expert on shared ownership, supporting colleagues across the wider business.
About You
- Minimum 5 years' experience in shared ownership or home ownership management.
- Background within a Housing Association, Registered Provider or For‑Profit Registered Provider.
- Strong knowledge of shared ownership legislation, leasehold management, staircasing, Section 20 requirements and service charge regulations.
- Experience of governance, regulatory compliance and audit processes.
- Strong financial management skills, including rent and service charge setting, income recovery and budget oversight.
- Experience presenting to senior stakeholders and managing complex customer cases.
- A proactive and hands‑on approach, with the ability to build new processes, shape strategy and establish best practice within a growing function.
Qualifications
- Relevant professional qualification such as CIH, IRPM or equivalent.
- Evidence of continued professional development.
Package
- £60,000 - £75,000 salary
- Generous pension contribution
- Performance‑related bonus
- Share scheme
- 30 days annual leave plus bank holidays
- Flexible benefits package
- Enhanced wellbeing and family‑friendly benefits
This role is based in Manchester and regular office attendance is required. Candidates should be based within commuting distance or willing to relocate. This opportunity would suit an experienced shared ownership professional who is looking to combine the security and backing of a well‑established organisation with the challenge and autonomy of building a growing home ownership function from the ground up.
Head Of Home Ownership - Manchester - £60000 - £74000 + Benefits employer: Deverell Smith Recruitment
Join a highly reputable organisation in Manchester that is committed to making a significant impact in the shared ownership sector. With a strong focus on employee growth and development, you will have the opportunity to lead and shape a new function while enjoying excellent benefits, including a generous pension contribution, performance-related bonuses, and a flexible benefits package. This is an exciting chance to be part of a supportive work culture that values innovation and customer service excellence.
Contact Details:
Deverell Smith Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Home Ownership - Manchester - £60000 - £74000 + Benefits
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We think you need these skills to ace Head Of Home Ownership - Manchester - £60000 - £74000 + Benefits
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
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Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head Of Home Ownership - Manchester - £60000 - £74000 + Benefits role at Deverell Smith Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Deverell Smith Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Deverell Smith Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
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In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Deverell Smith Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Deverell Smith Recruitment.
