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For Companies At a Glance
- Tasks: Welcome guests and manage calls while providing top-notch service in a luxury environment.
- Company: Premium real estate firm located in the heart of Mayfair.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be the face of luxury service and make a lasting impression on high-profile clients.
- Qualifications: Experience in high-end hospitality or corporate reception is essential.
- Other info: Join a flexible team where no two days are the same!
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our client are seeking a highly polished, service-driven Receptionist to be the first point of contact for their UK office. This role is ideal for someone with a background in high-end hospitality, luxury retail, private clients, or first/business class cabin crew, who understands how to deliver an exceptional experience to HNWI, senior executives, and international stakeholders. This is not a traditional front-desk role. You will play a key part in the smooth day-to-day running of a lean, professional office, combining premium guest service with administrative and operational support.
The Role
As Receptionist, you will represent the brand with confidence, discretion, and attention to detail, ensuring every visitor, employee, and partner receives a seamless, high-touch experience. You will work closely with the Office Manager and regional teams, taking ownership across reception, coordination, and office support functions.
Key Responsibilities
- Front Desk & Guest Experience
- Act as the first point of contact, welcoming guests and managing calls with professionalism and warmth.
- Deliver a premium, high-end hospitality experience aligned with global standards.
- Confidently host HNWI, senior leaders, partners, and VIP visitors, ensuring discretion and service excellence.
- Manage meeting room schedules and maintain a pristine, brand-aligned reception area.
- Administrative & Office Support
- Provide day-to-day office administration support including document handling, scanning, filing, mail, and courier coordination.
- Assist with procurement and restocking of office supplies, pantry items, and stationery.
- Support the Office Manager with daily operational and coordination tasks.
- Meetings & Events
- Prepare meeting rooms, arrange refreshments, and manage logistics for internal and external meetings.
- Support small-scale events, partner visits, and roadshows.
- Liaise with caterers, couriers, and service providers to ensure smooth delivery.
- HR, IT & Onboarding Support
- Assist with onboarding preparations including access cards, seating, welcome kits, and asset allocation.
- Support basic IT coordination such as logging tickets and liaising with vendors.
- Maintain accurate staff lists, visitor logs, and administrative trackers.
- Facilities & Vendor Coordination
- Raise and follow up on maintenance requests with building management and vendors.
- Monitor cleaning, pantry, and hygiene standards.
- Track consumables, office expenses, and petty cash submissions.
- A Flexible, Hands-On Environment
- Support ad-hoc tasks across teams in a lean office setup.
- Step in during peak periods or colleague absences.
- Demonstrate flexibility beyond a traditional receptionist remit.
About You
- 2-4 years' experience in a high-end service environment such as luxury retail, five-star hotels or private members' clubs, first or business class cabin crew, corporate reception in a professional or multinational setting.
- Comfortable engaging with HNWI, senior executives, and international guests.
- Strong multitasking skills and attention to detail in fast-paced environments.
- Confident using MS Office and digital tools.
- Discreet, reliable, and service-oriented.
Receptionist - Real Estate in West End employer: Deverell Smith Recruitment Ltd
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Real Estate in West End
✨Tip Number 1
Network like a pro! Reach out to your connections in the real estate and hospitality sectors. Attend industry events or join relevant online groups to meet people who can help you land that receptionist role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your experience in high-end service. Highlight how your background aligns with their expectations for a polished, service-driven receptionist.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. A personal touch can make all the difference!
✨Tip Number 4
Stay organised! Keep track of your applications and follow up on them. A simple email to check in shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to demonstrate your attention to detail!
We think you need these skills to ace Receptionist - Real Estate in West End
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your background in high-end service environments. We want to see how your experience in luxury retail or hospitality can translate into delivering that exceptional guest experience we're after.
Be Personable and Professional: Since you'll be the first point of contact, let your personality shine through! Use a warm and welcoming tone in your application to reflect the premium service we provide at StudySmarter.
Attention to Detail is Key: We love candidates who pay attention to detail. Make sure your application is free from typos and clearly structured. This shows us you understand the importance of precision in a professional setting.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Research the Company and Role
Before your interview, dive deep into the company’s values, mission, and recent news. Understand what makes their approach to real estate unique, especially in the luxury market. This knowledge will help you tailor your responses and show genuine interest.
✨Showcase Your Service Skills
Since this role is all about delivering exceptional service, prepare examples from your past experiences that highlight your ability to handle high-net-worth individuals and senior executives. Think of specific situations where you went above and beyond to ensure a premium experience.
✨Practice Professional Communication
As the first point of contact, your communication style is crucial. Practice speaking clearly and confidently, using a warm and professional tone. You might even want to rehearse common interview questions with a friend to refine your delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like managing multiple tasks during busy periods or dealing with difficult guests. Think through potential scenarios and outline your approach to demonstrate your problem-solving skills and adaptability.
