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- Tasks: Manage the tenancy journey from offer to move-in, ensuring a smooth process.
- Company: Independent property business with a relaxed, non-corporate culture.
- Benefits: Competitive salary, ongoing training, and regular social events.
- Why this job: Join a supportive team and make a real impact in a fast-paced environment.
- Qualifications: Organised, proactive, and detail-oriented; property experience is a plus.
- Other info: Great career growth opportunities in a collaborative and positive atmosphere.
The predicted salary is between 29000 - 32000 £ per year.
An independent, forward-thinking property business is looking for a Tenancy Specialist to join their team. With a relaxed, non-corporate feel but a highly professional and technology-driven approach, the business delivers a high standard of service without being overly target-driven.
This is a fast-paced, high-volume role at the centre of the lettings team, offering real responsibility and the opportunity to grow.
The Role
You will manage the tenancy journey from offer agreed through to move-in, ensuring a smooth, compliant, and well-organised process for both residents and owners. Initially focused on new deals, the role will expand into renewals and wider tenancy coordination over time.
Key responsibilities include:
- Progressing new tenancies from offer through to move-in
- Coordinating and chasing referencing (credit, employment, landlord checks)
- Preparing tenancy agreements and supporting documentation
- Ensuring all compliance requirements are met (Right to Rent, deposits, certificates)
- Registering deposits and issuing prescribed information
- Managing communication with residents and owners throughout
- Coordinating inventories, check-ins, and handovers to property management
- Maintaining accurate records using systems such as Reapit and Goodlord
What to expect:
- High-volume environment
- A role that requires strong organisation and attention to detail
- Close collaboration with a supportive and experienced team
About You
This role suits someone who is organised, proactive, and thrives in a busy environment. You will likely be:
- Highly detail-oriented with strong administrative skills
- Comfortable working under pressure and managing multiple tasks
- A confident communicator with a customer-first mindset
- Professional, but also personable and team-focused
- Positive, energetic, and keen to get involved
Experience:
- Property or lettings experience is preferred, but not essential
- Familiarity with Reapit and/or Goodlord is a bonus
- Transferable experience in a fast-paced, process-driven role will be considered
The Environment
- Independent business
- Collaborative, social team with a non-corporate culture
- Not target-heavy, but high standards and high volume
- Regular socials (quarterly events, quizzes, drinks)
- Ongoing training
This is an excellent opportunity to join a modern, well-run agency where you will be supported, trusted, and given room to grow within a genuinely positive team environment.
Tenancy Specialist employer: Deverell Smith Recruitment Ltd
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the property industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about collaboration and a non-corporate vibe, be ready to showcase your personality and how you fit into their team.
✨Tip Number 3
Practice your communication skills! As a Tenancy Specialist, you'll need to manage relationships with residents and owners. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team at StudySmarter.
We think you need these skills to ace Tenancy Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Tenancy Specialist role. Highlight any relevant property or lettings experience, even if it's from a different context. We want to see how you can bring your unique background to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you're excited about joining our independent, forward-thinking property business. Share your passion for providing excellent service and how you can contribute to our relaxed yet professional environment.
Showcase Your Organisational Skills: Since this role requires strong organisation and attention to detail, make sure to mention any experiences where you've successfully managed multiple tasks or projects. We love seeing how you handle busy environments, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team right from the start!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the tenancy process inside out. Familiarise yourself with terms like 'Right to Rent' and the importance of compliance. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role is all about managing multiple tasks, be prepared to discuss how you stay organised. Bring examples from your past experiences where you successfully juggled various responsibilities, especially in a fast-paced environment.
✨Be Personable and Professional
This company values a relaxed yet professional atmosphere. During the interview, let your personality shine through while maintaining professionalism. Share anecdotes that highlight your customer-first mindset and ability to work well in a team.
✨Ask Smart Questions
Prepare thoughtful questions about the company's culture and the specifics of the Tenancy Specialist role. This not only shows your interest but also helps you gauge if the environment is the right fit for you. Think about asking about their approach to training and team collaboration.