Deverell Smith Recruitment Ltd is seeking a Resident Experience Manager in Reading. You will lead the Resident Services team to deliver exceptional customer service, oversee tenancy processes, complaints, and deposits, and drive continuous improvements in a fast-paced Build to Rent environment.
The role requires strong organisational skills, resilience, and a customer-centric mindset, with a hybrid work arrangement including one day from home. Salary around £40k plus bonus.
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Resident Experience Lead (Hybrid Role) in Reading employer: Deverell Smith Recruitment Ltd
Join a dynamic and rapidly expanding residential property business in the Midlands, where your role as a Viewing Associate will be pivotal in shaping the resident experience. With a competitive salary, generous bonuses, and a supportive work culture that values customer service and personal growth, you'll have the opportunity to thrive in a collaborative environment while making a meaningful impact on residents' lives. The company fosters a culture of accountability and flexibility, ensuring you can balance your professional responsibilities with personal commitments.
Contact Details:
Deverell Smith Recruitment Ltd Recruitment Team
