Temporary Concierge / Front of House - Poole
Poole | Waterfront Residential Development | Temporary | Potential Temp-to-Perm
- £31,200, paid hourly rate £15.00 PH+holiday
We're looking for a confident, personable and customer-focused Concierge / Front of House professional to join a brand-new waterfront residential development in Poole.
This is a fantastic opportunity for someone who genuinely enjoys meeting people, creating a great first impression and delivering exceptional customer service.
The development is currently being mobilised ahead of opening and will be predominantly Build-to-Rent (BTR) residential apartments, with a premium reception and concierge environment.
The role
As the first point of contact for residents, prospective residents and visitors, you'll be the face of the development.
You’ll be responsible for:
- Welcoming residents, visitors and prospective residents warmly and professionally
- Providing an outstanding front-of-house / concierge experience
- Handling enquiries confidently and directing people to the appropriate team
- Building rapport and creating a positive first impression
- Talking confidently about the development and its offering
- Naturally identifying opportunities to generate interest and engagement
- Maintaining a professional, polished and welcoming reception environment
- Supporting the smooth day-to-day running of the concierge desk
- Representing the development and client brand to a high standard
We're looking for someone who is:
- Warm, bubbly and naturally engaging
- Confident speaking to members of the public
- An excellent communicator with strong spoken English
- Highly customer-service focused
- Professional, polished and presentable
- Comfortable starting conversations and building rapport
- Proactive rather than passive
- Confident handling questions and enquiries
- Comfortable with a soft-sales / customer engagement approach
- Able to create the kind of experience that makes someone think, " I'd love to live here."
Experience
Experience in any of the following would be highly relevant:
Build-to-Rent (BTR) | Residential Concierge | Luxury Residential | Property | Estate Agency | Hotel / Hospitality | Guest Services | Reception | Front of House | Luxury Retail | Customer Service | Sales | Client Services
Previous concierge experience is advantageous but not essential if you have the right personality, communication skills and customer-facing experience.
This is not a traditional security role. We're looking for someone who wants to be visible, engaged and genuinely interact with people throughout the day.
The opportunity
This is initially a temporary position, with genuine potential for temp-to-perm / permanent opportunities as the wider concierge team is developed.
If you're a confident customer-facing professional who enjoys people, takes pride in presentation and wants to be part of a new premium residential development, we'd love to hear from you.
Location:
Poole
Sector: Build-to-Rent / Residential / Property
Role: Concierge / Front of House
Contract: Temporary, with potential for permanent
Start: TBC / flexible
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Luxury Front Of House Executive - Poole - £31K employer: Deverell Smith Recruitment Ltd
Join a dynamic and rapidly expanding residential property business in the Midlands, where your role as a Viewing Associate will be pivotal in shaping the resident experience. With a competitive salary, generous bonuses, and a supportive work culture that values customer service and personal growth, you'll have the opportunity to thrive in a collaborative environment while making a meaningful impact on residents' lives. The company fosters a culture of accountability and flexibility, ensuring you can balance your professional responsibilities with personal commitments.
Contact Details:
Deverell Smith Recruitment Ltd Recruitment Team
