At a Glance
- Tasks: Manage resident enquiries and support property operations in a dynamic environment.
- Company: Join a respected property team in Manchester that values your growth.
- Benefits: Enjoy 27 days holiday, private healthcare, and a collaborative culture.
- Other info: Great opportunities for career development and a friendly team atmosphere.
- Why this job: Kickstart your career in property management with hands-on experience and training.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 28000 - 28000 £ per year.
Location: Manchester
Salary: £28,000 + Bonus + Excellent Benefits
Looking to build a long‑term career in property management with a company that genuinely invests in people? We're recruiting for a Resident Services Coordinator to join a growing and highly respected residential property team in Manchester. This is an ideal opportunity for someone with strong customer service or coordination experience who wants to break into the property sector and develop a career within residential management. You'll be joining a supportive, collaborative environment where training and progression are actively encouraged. Whether you already have some exposure to property or you're looking to transfer your organisational and people skills into a new industry, this role offers a fantastic platform to grow.
The Opportunity
This is a varied and people‑focused role where no two days are the same. Acting as a key point of contact for residents, you'll help deliver a seamless customer experience while gaining valuable exposure to compliance, lettings coordination, resident engagement, and operational property management. You'll work closely with experienced property professionals and gain hands‑on experience across residential operations – making this an excellent stepping stone into a wider career in property management.
What You'll Be Doing
- Managing resident enquiries via phone and email
- Coordinating resident move‑outs and deposit return processes
- Supporting compliance administration including Right to Rent checks
- Assisting with inspections, appointments, and contractor coordination
- Maintaining accurate records and CRM systems
- Supporting resident communication and service delivery
- Occasionally visiting residential developments to support on‑site operations and resident relationships
- Working alongside experienced Resident Services Managers and wider operational teams
What We're Looking For
We'd love to hear from candidates who are:
- Highly organised with strong attention to detail
- Confident communicators with a professional telephone manner
- Customer‑focused and naturally approachable
- Able to manage multiple tasks in a fast‑paced environment
- Proactive, reliable, and keen to learn
- Interested in developing a career within property, housing, or residential management
Previous experience in customer service, administration, coordination, hospitality, lettings, or property would be beneficial – but full training will be provided.
What's In It For You?
- Clear career development opportunities within property management
- Ongoing training and support
- Friendly and collaborative team culture
- 27 days holiday + birthday off
- Private healthcare
- Life insurance
- Pension scheme
- Annual discretionary bonus
- Salary sacrifice schemes including Electric Car and Cycle to Work
If you're looking for a role where you can develop valuable industry experience, build a career path, and be part of a growing residential property environment, we'd love to hear from you.
Resident Services Coordinator: Kickstart Your Property Career in Manchester employer: Deverell Smith Recruitment Ltd
Join a dynamic and supportive team in Manchester as a Resident Services Coordinator, where your career in property management can truly flourish. With a strong emphasis on employee development, you'll benefit from ongoing training, clear progression pathways, and a collaborative work culture that values your contributions. Enjoy a competitive salary, generous holiday allowance, and unique perks like private healthcare and a cycle to work scheme, making this an exceptional place to build a meaningful career.
Contact Details:
Deverell Smith Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Services Coordinator: Kickstart Your Property Career in Manchester
✨Tip Number 1
Network like a pro! Attend property management events or local meetups in Manchester. Chatting with industry folks can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Be yourself and share why you're excited about starting a career in property management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows you're keen and professional, which is exactly what property teams are looking for.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are eager to join us. Plus, it makes it easier for us to spot your enthusiasm for the role.
We think you need these skills to ace Resident Services Coordinator: Kickstart Your Property Career in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Resident Services Coordinator role. Highlight any customer service or coordination experience you have, as this will show us you're a great fit for the team.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the property sector and how your background aligns with our values. We love seeing genuine passion and personality in applications.
Showcase Your Organisational Skills:Since this role involves managing multiple tasks, give us examples of how you've successfully juggled responsibilities in the past. Whether it's in a previous job or during your studies, we want to see your organisational prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Manchester. Don’t miss out!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and the role of a Resident Services Coordinator. Understand what property management entails and be ready to discuss how your skills in customer service or coordination can translate into this new industry.
✨Showcase Your People Skills
Since this role is all about communication and resident engagement, prepare examples that highlight your ability to connect with people. Think of times when you've successfully managed enquiries or resolved issues, as these will demonstrate your customer-focused approach.
✨Be Organised and Detail-Oriented
The job requires strong organisational skills and attention to detail. During the interview, mention specific tools or methods you use to stay organised, and share experiences where your attention to detail made a difference in your previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about training opportunities, team culture, or what a typical day looks like for a Resident Services Coordinator. It’s a great way to show you’re keen to learn and grow.
