At a Glance
- Tasks: Manage resident enquiries and coordinate move-outs while ensuring a seamless customer experience.
- Company: Join a respected property management team in Manchester that values its people.
- Benefits: Enjoy 27 days holiday, private healthcare, life insurance, and a bonus scheme.
- Other info: Collaborative culture with clear career development opportunities.
- Why this job: Kickstart your career in property management with hands-on experience and training.
- Qualifications: Strong organisational skills and a customer-focused attitude are essential.
The predicted salary is between 28000 - 28000 € per year.
Looking to build a long-term career in property management with a company that genuinely invests in people? We're recruiting for a Resident Services Coordinator to join a growing and highly respected residential property team in Manchester. This is an ideal opportunity for someone with strong customer service or coordination experience who wants to break into the property sector and develop a career within residential management.
You'll be joining a supportive, collaborative environment where training and progression are actively encouraged. Whether you already have some exposure to property or you're looking to transfer your organisational and people skills into a new industry, this role offers a fantastic platform to grow.
The Opportunity
This is a varied and people-focused role where no two days are the same. Acting as a key point of contact for residents, you'll help deliver a seamless customer experience while gaining valuable exposure to compliance, lettings coordination, resident engagement, and operational property management. You'll work closely with experienced property professionals and gain hands-on experience across residential operations - making this an excellent stepping stone into a wider career in property management.
What You'll Be Doing
- Managing resident enquiries via phone and email
- Coordinating resident move-outs and deposit return processes
- Supporting compliance administration including Right to Rent checks
- Assisting with inspections, appointments, and contractor coordination
- Maintaining accurate records and CRM systems
- Supporting resident communication and service delivery
- Occasionally visiting residential developments to support on-site operations and resident relationships
- Working alongside experienced Resident Services Managers and wider operational teams
What We're Looking For
We'd love to hear from candidates who are:
- Highly organised with strong attention to detail
- Confident communicators with a professional telephone manner
- Customer-focused and naturally approachable
- Able to manage multiple tasks in a fast-paced environment
- Proactive, reliable, and keen to learn
- Interested in developing a career within property, housing, or residential management
- Previous experience in customer service, administration, coordination, hospitality, lettings, or property would be beneficial - but full training will be provided.
What's In It For You?
- Clear career development opportunities within property management
- Ongoing training and support
- Friendly and collaborative team culture
- 27 days holiday + birthday off
- Private healthcare
- Life insurance
- Pension scheme
- Annual discretionary bonus
- Salary sacrifice schemes including Electric Car and Cycle to Work
If you're looking for a role where you can develop valuable industry experience, build a career path, and be part of a growing residential property environment, we'd love to hear from you.
Resident Services Co-ordinator - Manchester - £28,000 + Bonus employer: Deverell Smith Recruitment Ltd
Join a dynamic and supportive team in Manchester as a Resident Services Coordinator, where your career in property management can truly flourish. With a strong emphasis on employee development, you'll benefit from ongoing training, clear progression pathways, and a collaborative work culture that values your contributions. Enjoy excellent perks including generous holiday allowances, private healthcare, and a friendly environment that makes every day rewarding.
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Resident Services Co-ordinator - Manchester - £28,000 + Bonus
✨Tip Number 1
Network like a pro! Reach out to people in the property management sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will make a huge difference during interviews. Role-play with a friend if you can!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Resident Services Co-ordinator - Manchester - £28,000 + Bonus
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Resident Services Coordinator role. Highlight any customer service or coordination experience you have, as this is key for us.
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Explain why you're interested in property management and how your background makes you a great fit for our team in Manchester.
Showcase Your Communication Skills:Since this role involves a lot of interaction with residents, make sure your application demonstrates your strong communication skills. Use clear and professional language throughout your written application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and the role thoroughly. Understand what a Resident Services Coordinator does and how it fits into the property management sector. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your People Skills
Since this role is all about customer service and communication, be ready to share examples of how you've successfully managed resident enquiries or coordinated tasks in previous jobs. Highlight your ability to stay organised and approachable, even in a fast-paced environment.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about wanting to grow within the company.
✨Dress the Part
Even if the company has a casual dress code, it's always better to err on the side of professionalism for an interview. Dress smartly to make a good first impression, as it reflects your seriousness about the role and respect for the interviewers.
