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For Companies At a Glance
- Tasks: Deliver exceptional service and build relationships with residents in a luxury environment.
- Company: Join a prestigious concierge team in Kensington, known for its supportive culture.
- Benefits: Enjoy a competitive salary, free meals, generous leave, and wellness perks.
- Why this job: Experience a unique work-life balance with a manager who truly cares about your wellbeing.
- Qualifications: Hospitality experience and strong communication skills are essential.
- Other info: Work in a stunning environment with opportunities for personal growth.
The predicted salary is between 34000 - 47600 £ per year.
Luxury Lifestyle Day Concierge | £34,000 + Benefits | Kensington + Chelsea, West London
Looking for a luxury concierge role with work-life balance, stability, and a manager who genuinely cares? This is one of the most desirable concierge positions in London - combining high-end hospitality with a supportive team culture and an exceptional working environment.
Why this role is different (and better):
- Amazing work/life balance. 12-hour shifts on a 5-on / 2-off rotating pattern (two days' holiday can turn into 10 days off, thanks to the rota structure).
- A manager who truly looks after the team - supportive, people-first leadership and a culture where your wellbeing matters.
- Free restaurant-quality meals every shift - served fresh from an on-site restaurant.
- Generous paid leave - 20 days' holiday + 10 paid sick days.
- Luxury, calm working environment - stunning interiors, premium amenities, and a respectful resident community.
The Role: Day Concierge
A varied, people-focused role where you will:
- Deliver exceptional front-of-house service.
- Build warm, long-term relationships with residents.
- Support daily operations across luxury amenities (spa, gym, cinema, restaurant, lounges).
- Assist with IT queries and general troubleshooting.
- Manage bookings, enquiries, and resident requests.
- Carry out checks to ensure safety, security, and presentation.
- Assist with valet parking (driving licence required).
What We’re Looking For
We want individuals with:
- Experience in hospitality, luxury hotels, concierge, guest services, or premium customer service.
- A polished, friendly, people-first approach.
- Confidence in face-to-face service.
- Strong communication and problem-solving skills.
- The desire to work in a stable, long-term luxury environment.
- Good IT awareness and a calm, professional manner.
What You’ll Get
- Salary £34,000 per annum (experience dependent).
- Free meals on duty.
- 20 days' holiday + 10 days paid sick leave.
- Performance-related bonus.
- Retail discounts & wellness benefits.
- Annual health screening.
- A balanced schedule with built-in long breaks.
- A supportive manager and a positive team culture.
If you want a premium concierge role where you can build real relationships, feel valued, and enjoy genuine work-life balance, we’d love to hear from you.
Luxury Residential Lifestyle Concierge - Kensington - 34K employer: Deverell Smith Recruitment Ltd
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Residential Lifestyle Concierge - Kensington - 34K
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and concierge industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on that perfect luxury role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your friendly, polished self shine through. Remember, they’re looking for someone who can build warm relationships with residents, so be genuine and approachable.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview scenarios related to problem-solving and customer service. Think of examples from your past experiences that highlight your skills in a luxury environment – this will set you apart from the crowd.
✨Tip Number 4
Apply through our website! We’ve got all the latest listings, and applying directly shows your enthusiasm. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out on that dream concierge position!
We think you need these skills to ace Luxury Residential Lifestyle Concierge - Kensington - 34K
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury hospitality or concierge roles. We’re looking for those polished skills, so relate your past roles to what we do here at StudySmarter!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team in Kensington.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity in a supportive environment.
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Luxury Service
Familiarise yourself with the luxury hospitality sector. Understand what sets high-end service apart and be ready to discuss your experiences in similar roles. This will show that you’re not just looking for any job, but that you genuinely appreciate the nuances of luxury service.
✨Showcase Your People Skills
Since this role is all about building relationships, prepare examples of how you've successfully interacted with clients or residents in the past. Think about specific situations where you went above and beyond to ensure satisfaction, as this will highlight your people-first approach.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Prepare by thinking of past challenges you faced in hospitality and how you resolved them. This will demonstrate your calm, professional manner and ability to handle IT queries or resident requests effectively.
✨Dress the Part
First impressions matter, especially in a luxury environment. Dress smartly and professionally for your interview. This not only shows respect for the role but also reflects your understanding of the brand's image and the expectations of the residents you'll be serving.
