At a Glance
- Tasks: Manage a portfolio of 120 residential properties and build strong relationships with clients.
- Company: Established London estate agency focused on high-quality property services.
- Benefits: Competitive salary up to £50,000 plus bonuses, with opportunities for professional development.
- Other info: Support for further professional qualifications available.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: 5+ years in residential property management and strong communication skills.
The predicted salary is between 50000 - 50000 £ per year.
Senior Portfolio Manager
Job Description
Position
Full-time, office-based
Hours
Monday-Friday, 9:00am-6:00pm
Saturdays
One Saturday per month, 10:00am-4:00pm, with a half-day off in lieu the following week
Salary
- Up to £50,000 per annum + bonus & commission (OTE £60,000 per annum)
- About Our Client
Our client is a well-established, London-based estate agency specialising in residential lettings, property management and sales, with a strong focus on providing a high-quality service to UK and international property investors.
Full company details will be shared with shortlisted candidates.
Role Overview
Our client is looking for an experienced Senior Portfolio Manager to join their West London office and take responsibility for a portfolio of approximately 120 residential properties on behalf of their investor clients.
This is a hands-on position for an experienced property professional who can take ownership of their portfolio, build strong relationships with landlords and tenants, and ensure properties are managed efficiently and compliantly.
Key Responsibilities
- Manage the full property management lifecycle from tenancy commencement through to renewal, termination and check-out for a portfolio of approximately 120 properties.
- Act as the main point of contact for landlords, investors and tenants.
- Develop strong relationships with UK and overseas investor clients and provide clear, proactive updates.
- Coordinate maintenance, repairs and refurbishment works with approved contractors.
- Review quotations and ensure works are completed promptly, professionally and at appropriate cost.
- Carry out and review periodic property inspections and follow up on any required works.
- Manage tenancy renewals, rent reviews and tenancy extensions.
- Prepare and serve relevant tenancy and property notices where required, including Section 8 and Section 13 notices, subject to applicable legal and compliance requirements.
- Monitor rent arrears and work with tenants and landlords to resolve outstanding balances.
- Manage deposit matters, check-outs and dilapidation claims.
- Liaise with inventory clerks, contractors, utility providers, block managers, councils and other third parties.
- Ensure properties remain compliant with relevant legislation, including gas safety, electrical safety, EPC requirements, smoke and carbon monoxide alarms, deposit protection and applicable licensing requirements.
- Monitor HMO and selective/additional licensing requirements where applicable and ensure renewals and compliance actions are dealt with promptly.
- Maintain accurate property, landlord and tenant records on the company's property management systems.
- Escalate significant legal, compliance, maintenance or financial issues to senior management.
- Work closely with the Lettings, Tenancy Progression, Accounts and Maintenance teams.
- Identify opportunities to improve the service provided to landlords and investors.
- Support and assist more junior members of the Property Management team when required.
Experience & Requirements
- Minimum 5 years' experience within residential property, lettings or property management.
- Strong experience independently managing a residential property portfolio.
- Good working knowledge of UK residential lettings legislation and property management compliance.
- Experience dealing with tenancy notices, renewals, arrears, deposits and tenancy terminations.
- Strong understanding of maintenance and contractor management.
- Excellent written and verbal communication skills.
- Confidence dealing directly with landlords, investors and tenants.
- Excellent organisation and time-management skills.
- The ability to prioritise a busy workload and manage approximately 120 properties effectively.
- Strong attention to detail, particularly in relation to compliance and legal documentation.
- A professional and commercially minded approach to property management.
- Good IT skills and experience using property management/CRM software.
- ARLA Propertymark qualifications are desirable but not essential. We are prepared to support the right candidate in obtaining further professional qualifications.
- #J-18808-Ljbffr
Senior Portfolio Manager in London employer: Deverell Smith Recruitment Ltd
Join a dynamic and rapidly expanding residential property business in the Midlands, where your role as a Viewing Associate will be pivotal in shaping the resident experience. With a competitive salary, generous bonuses, and a supportive work culture that values customer service and personal growth, you'll have the opportunity to thrive in a collaborative environment while making a meaningful impact on residents' lives. The company fosters a culture of accountability and flexibility, ensuring you can balance your professional responsibilities with personal commitments.
Contact Details:
Deverell Smith Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Portfolio Manager in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Deverell Smith Recruitment Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Deverell Smith Recruitment Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Deverell Smith Recruitment Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Portfolio Manager in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Portfolio Manager role at Deverell Smith Recruitment Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Deverell Smith Recruitment Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Deverell Smith Recruitment Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Deverell Smith Recruitment Ltd.
