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- Tasks: Lead leasing strategy for high-end residential properties and optimise occupancy and income.
- Company: Dynamic property management firm in Central London with a hybrid working model.
- Benefits: Competitive salary, bonus opportunities, and a chance to shape the future of luxury living.
- Why this job: Make a real impact on prime residential portfolios and enhance tenant experiences.
- Qualifications: Proven experience in prime residential leasing and strong analytical skills required.
- Other info: Collaborative environment with opportunities for strategic leadership and career growth.
The predicted salary is between 72000 - 108000 £ per year.
This role provides strategic leadership and oversight of leasing performance across a prime and super-prime residential portfolio, including high-end apartments across multiple locations. You will be responsible for setting, delivering, and continuously refining the lettings strategy to optimise occupancy, income, and long-term asset performance. A key focus will be proactively managing high levels of tenant turnover, ensuring operational resilience, income protection, and a best-in-class resident experience. The role will lead the end-to-end leasing function, ensuring all processes, systems, governance, and performance standards are consistently applied across the portfolio.
Key Responsibilities
- Strategy & Performance
- Develop, implement, and continuously improve the Letting Plan, supported by robust financial modelling and budget forecasting.
- Maintain consistently high occupancy across a prime and super-prime portfolio through strategic pricing, market positioning, and proactive asset management.
- Drive residential income through rental growth (where market-appropriate), effective arrears management, and identification of additional revenue streams, including third-party service referrals.
- Adapt leasing strategies in response to legislative changes, including preparation for the Renters' Rights Act (May 2026).
- Leasing Operations & Governance
- Lead the leasing strategy across all schemes, ensuring processes, systems, and operational improvements are embedded, scalable, and sustainably governed.
- Review and evaluate external letting agent relationships and assess the feasibility and benefits of establishing an in-house lettings function to improve control and reduce costs.
- Analyse leasing performance against budget and forecast, providing regular and ad-hoc reporting to senior stakeholders.
- Marketing & Stakeholder Collaboration
- Work closely with marketing teams to shape and deliver effective communication, branding, and targeted advertising strategies.
- Partner with finance to minimise arrears and protect income streams.
- Collaborate with asset management and property teams to support asset initiatives, capital projects, and best-in-class asset performance.
- Commercial & Asset Insight
- Analyse and implement appropriate product and service propositions to support delivery of the leasing strategy.
- Build and manage strong relationships with service partners, negotiating commercial terms to ensure value and performance.
- Support the evaluation of letting transactions, capital expenditure, and operational expenditure projects.
- Contribute to annual asset business plans, quarterly updates, and board-level reporting.
- Compliance & Governance
- Ensure compliance with all organisational policies, procedures, and governance frameworks.
- Adhere to relevant Quality Management (ISO 9001) and Health & Safety Management (ISO 45001) systems.
Experience
- Proven experience in prime and super-prime residential leasing is essential.
- Demonstrable experience managing high-turnover residential assets.
- Strong track record of protecting and enhancing the commercial performance of residential portfolios.
Skills & Qualifications
- Exceptional written communication skills, with experience producing clear, concise board-level reports.
- Confident and credible presenter, able to influence property owners, senior executives, and operational teams.
- Highly analytical and detail-oriented, with the ability to interpret complex financial and operational data.
- Strong numeracy and data-driven decision-making capability.
- ARLA qualification (essential).
- Advanced IT literacy, particularly across Microsoft Office.
- Results-focused, with the ability to set clear objectives and deliver against them.
Person Specification
- Commercially astute, with a strong focus on business outcomes.
- Strategic thinker who can move comfortably between high-level strategy and operational detail.
- Resilient and confident, including delivering challenging messages when required.
- Collaborative leader who works effectively independently and within teams.
- Curious, analytical, and solutions-focused, with a proactive approach to change.
- Trusted communicator who builds strong relationships quickly.
- Adaptable, agile, and comfortable operating in a dynamic regulatory and market environment.
Key Relationships & Stakeholders
- Tenancy Operations Managers
- Marketing and Finance Teams, Asset General Managers
- Executive Management Team
- UK regulatory bodies, professional advisors, and public authorities
Head Of Residential in London employer: Deverell Smith Recruitment Ltd
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Residential in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the residential leasing sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with high-turnover residential assets and your strategic thinking skills. Share specific examples of how you've optimised occupancy and income in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company’s portfolio and current market trends. Be ready to discuss how you would adapt leasing strategies in response to changes like the upcoming Renters' Rights Act. This shows you’re not just interested, but also knowledgeable and proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make your next career move a reality together!
We think you need these skills to ace Head Of Residential in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Residential role. Highlight your experience in prime and super-prime residential leasing, and don’t forget to mention any relevant achievements that align with our strategic goals.
Showcase Your Communication Skills: Since exceptional written communication is key for this role, ensure your application is clear and concise. Use professional language but keep it engaging – we want to see your personality shine through!
Demonstrate Analytical Thinking: We love candidates who can interpret complex data! Include examples in your application that showcase your analytical skills, especially in relation to financial modelling and performance analysis.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Portfolio Inside Out
Before the interview, dive deep into the company's residential portfolio. Understand the key properties, their unique selling points, and current market trends. This knowledge will help you demonstrate your strategic thinking and ability to optimise occupancy and income.
✨Showcase Your Leadership Style
As a Head of Residential, you'll need to lead teams effectively. Be prepared to discuss your leadership approach, how you manage high turnover, and your strategies for ensuring a best-in-class resident experience. Use specific examples from your past roles to illustrate your points.
✨Prepare for Financial Discussions
Given the role's focus on financial modelling and budget forecasting, brush up on your financial acumen. Be ready to discuss how you've driven rental growth and managed arrears in previous positions. Highlight any successful strategies you've implemented that resulted in improved financial performance.
✨Engage with Stakeholder Collaboration
Collaboration is key in this role. Think about how you've worked with marketing, finance, and asset management teams in the past. Prepare to share examples of how you've built strong relationships and negotiated commercial terms to enhance performance and value.
