Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant residential estate, ensuring exceptional service and operational efficiency.
- Company: Join a historic estate in London with a focus on community and development.
- Benefits: Competitive salary, bonus potential, and a supportive team environment.
- Why this job: Make a real impact on a unique estate while shaping resident experiences.
- Qualifications: Experience in property management and strong leadership skills required.
- Other info: Opportunity for career growth in a dynamic and inclusive setting.
The predicted salary is between 42000 - 66000 £ per year.
Location: Inner London (confidential)
Salary: £55,000 DOE + up to 20% bonus
Hours: 37.5 hrs/week | Monday-Friday, 9:00-17:30
Reports to: Senior Management Team
Team Size: 7 direct reports
About the Role: We are seeking an experienced and hands-on General Manager to lead a large, heritage residential estate in London. The estate comprises over 600 homes across a vibrant community, and this role is central to delivering exceptional operational performance, resident experience, and staff leadership. You will oversee the onsite team including property, leasing, and estates staff, ensuring excellent service delivery, operational efficiency, and compliance with all health & safety and tenancy requirements. This is a rare opportunity to make a real impact on a historic estate undergoing exciting developments.
Key Responsibilities
- Lead and develop a team of 7 direct reports, fostering an inclusive and high-performing culture
- Oversee operational management, including property maintenance, service delivery, budgets, and contractor management
- Drive leasing, rent reviews, and arrears management while ensuring excellent resident experience
- Monitor commercial performance and deliver additional income streams where appropriate
- Liaise with residents, clients, and stakeholders to maintain strong relationships
- Support major onsite projects and continuous improvement initiatives
Requirements
- Proven experience managing property, estate, or residential operations, ideally in BTR, PBSA, or hospitality-led environments
- Experience leading teams of 6+ staff
- Strong financial and operational management skills
- Knowledge of tenancy types, service charges, and H&S compliance
- Excellent interpersonal, communication, and customer service skills
Why Join
- Lead a significant London estate with a mix of historic character and modern investment
- Opportunity to shape operations and resident experience
- Competitive salary and bonus, with full-time hours and strong team support
To apply or for a confidential conversation, please contact us directly.
General Manager in London employer: Deverell Smith Recruitment Ltd
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and estate management sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. This will help you tailor your responses and show them you're the perfect fit for their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams and improved operational performance in previous roles. This is key for a General Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and operational management skills, as these are key for the General Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed teams and improved resident experiences in previous roles.
Showcase Your Achievements: Quantify your successes where possible! Whether it’s improving service delivery or managing budgets, numbers can really make your application stand out and show us what you can bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead a historic estate in London.
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Estate Inside Out
Before the interview, make sure you research the heritage residential estate thoroughly. Understand its history, community dynamics, and any recent developments. This will not only show your genuine interest but also help you discuss how you can enhance the resident experience.
✨Showcase Your Leadership Style
As a General Manager, you'll be leading a team of 7 direct reports. Be prepared to share specific examples of how you've successfully led teams in the past. Highlight your approach to fostering an inclusive culture and driving high performance, as this is crucial for the role.
✨Demonstrate Financial Acumen
Since the role involves overseeing budgets and financial management, brush up on your financial skills. Be ready to discuss how you've managed budgets in previous roles and how you plan to drive additional income streams while maintaining operational efficiency.
✨Engage with Stakeholder Relationships
Strong interpersonal skills are key for this position. Prepare to talk about how you've built and maintained relationships with residents, clients, and stakeholders. Share examples of how effective communication has led to successful outcomes in your previous roles.