At a Glance
- Tasks: Support customers through the after sales process and manage enquiries.
- Company: Leading property organisation with a supportive team culture.
- Benefits: Hybrid working, potential for permanent role, and a dynamic work environment.
- Other info: Opportunity for career growth and development in a fast-paced setting.
- Why this job: Join a well-established team and make a real difference in customer journeys.
- Qualifications: Experience in customer service or property, strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are currently recruiting for an experienced After Sales Consultant to join a leading property organisation on a temporary basis, with the opportunity to become permanent for the right person. This is a fantastic opportunity for someone with strong customer service and property experience who enjoys supporting customers through the post-sales process and delivering an excellent customer journey.
The Role:
- Hybrid position with mandatory office days Tuesday & Wednesday in Farringdon
- Optional remote working for the remaining days
- Managing customer enquiries via phone and email
- Supporting homeowners throughout the after sales/staircasing process
- Liaising with solicitors, internal teams, and external stakeholders
- Maintaining accurate records and updating internal systems
- Ensuring cases progress efficiently and within agreed deadlines
- Delivering a professional and customer-focused service at all times
About You:
- Previous experience within new homes, shared ownership, after sales, or customer care
- Strong administrative and organisational skills
- Excellent communication and relationship-building abilities
- Ability to manage multiple cases in a fast-paced environment
- Confident using internal systems and handling sensitive information
- Property sector experience preferred
This is an excellent opportunity to join a supportive and well-established team with long-term potential. To apply or find out more, please get in touch today.
After Sales Consultant - Hybrid in Islington employer: Deverell Smith Recruitment Ltd
Join a leading property organisation that values its employees and fosters a supportive work culture. With hybrid working options, you can enjoy the flexibility of remote work while being part of a dynamic team in Farringdon, London. The company offers excellent growth opportunities and a commitment to delivering exceptional customer service, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Consultant - Hybrid in Islington
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for an After Sales Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service. Be ready to share examples from your past experiences that showcase your skills in managing customer enquiries and delivering excellent service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show your genuine interest in the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace After Sales Consultant - Hybrid in Islington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and property. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the after sales process and how you can enhance the customer journey. Keep it friendly and professional!
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your application reflects your excellent communication abilities. We love candidates who can convey information clearly and effectively!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the property sector and after sales processes. Familiarise yourself with common customer queries and how to handle them effectively. This will show that you're not just a good fit for the role but also genuinely interested in the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to support a customer. This will help demonstrate your ability to deliver a professional and customer-focused service, which is crucial for this role.
✨Be Organised
Since the role involves managing multiple cases, it’s important to highlight your organisational skills. Bring along a planner or digital tool that you use to keep track of tasks and deadlines. This will illustrate your ability to stay on top of things in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in after sales, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
