At a Glance
- Tasks: Validate customer data and engage with clients to ensure accuracy.
- Company: Dynamic commercial property organisation in central London.
- Benefits: Hybrid work model, competitive salary, and supportive team environment.
- Why this job: Make a real impact on customer communications while enjoying flexible work.
- Qualifications: Strong phone skills, attention to detail, and experience with CRM systems.
- Other info: Opportunity for contract extension or permanent position.
The predicted salary is between 2080 - 2400 £ per month.
Location: St Paul's, London (Hybrid - 3 days in office / 2 days WFH)
£26,000 - £30,000 / hourly rate, paid weekly
Start Date: January 2026
Contract: 3 - months minimum
About the Role
Are you confident on the phone, detail-oriented, and enjoy getting data in order? Our client, a busy commercial property organisation in central London, is looking for a Customer Data Validation Specialist to join their team for a minimum 3 month contract, immediate start. You’ll play a key role in customer engagement, data quality, and administrative support, helping ensure that contact details are accurate and up to date. This is a hands-on, people-focused, high-impact role - perfect for someone who loves working with people and problem-solving.
Why this role?
- Work in a central London office with hybrid flexibility.
- Join a small, supportive team where your contributions have real impact.
- Temporary contract with potential to extend or convert to permanent.
- Hands-on, varied work - no repetitive spreadsheets, real customer interaction.
- High visibility project: help improve the company's customer communications for years to come.
Key responsibilities
- Conduct outbound customer calls to validate contact information.
- Handle light customer service enquiries (non-sales).
- Maintain and update CRM records and customer databases.
- Review inboxes and liaise with internal teams (including property managers) to fill gaps.
- Identify missing or incomplete data and ensure it’s corrected.
- Support administrative tasks related to the customer portal and internal processes.
- Ensure accurate, high-quality data for reporting and operational purposes.
Skills & Requirements
- Strong telephone and customer service skills.
- Experience in data validation, CRM systems, or contact centres.
- Confident with outbound calls and cold conversations.
- Attention to detail and methodical approach to data accuracy.
- Proactive, self-motivated, and able to work independently.
- Ability to handle difficult conversations with tact and professionalism.
- Comfortable with administrative and reporting tasks.
- Life experience and confidence preferred; property knowledge not required.
Customer Data Quality Coordinator - Hybrid - £30K employer: Deverell Smith Recruitment Ltd
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data Quality Coordinator - Hybrid - £30K
✨Tip Number 1
Get your phone skills polished! Since this role involves a lot of outbound calls, practice makes perfect. Try role-playing with a friend or family member to build your confidence and tackle those tricky conversations.
✨Tip Number 2
Show off your attention to detail! When you’re chatting with potential employers, highlight any past experiences where you’ve successfully managed data or resolved issues. We want to see how you can bring that meticulous approach to the team.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names when we’re reviewing candidates, so make sure you put your best foot forward!
We think you need these skills to ace Customer Data Quality Coordinator - Hybrid - £30K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Data Quality Coordinator role. Highlight your experience with data validation and customer service, and don’t forget to mention any CRM systems you’ve worked with. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a great fit. Be sure to mention your attention to detail and your love for problem-solving – those are key for us!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional. We want to see that you can handle conversations with ease, even in writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Data
Familiarise yourself with data validation concepts and CRM systems. Brush up on how to identify missing or incomplete data, as this will likely come up in your interview. Being able to discuss specific examples of how you've ensured data accuracy in the past will impress the interviewers.
✨Practice Your Phone Skills
Since this role involves making outbound calls, practice your phone etiquette. Role-play common scenarios where you might need to validate customer information or handle light enquiries. This will help you feel more confident and prepared for those tricky conversations.
✨Show Your Problem-Solving Skills
Think of examples from your past experiences where you've had to solve problems or improve processes. Be ready to share how you approached these situations, especially if they involved customer interactions or data management. This will highlight your proactive nature and ability to work independently.
✨Be Personable and Professional
This role is people-focused, so make sure to showcase your strong customer service skills. Prepare to discuss how you handle difficult conversations with tact and professionalism. A friendly yet professional demeanour can set you apart from other candidates.