Community Host/Leasing Associate

Community Host | Build to Rent | Bristol

I'm currently working with a leading UK residential property manager on the search for a Community Host to be the face of one of their Build to Rent communities in Bristol.

If you have a leasing background and love creating a great resident experience, this could be a great fit.

The role:

• Managing leasing enquiries, conducting viewings and completing viewing feedback notes
• Carrying out up to three prospect follow-ups per enquiry
• Chasing outstanding application documentation
• Sending RentCafe invitations and supporting applicants through the application process
• Coordinating move-ins, inductions and resident tours
• Managing move-outs, completing inventory inspections and handling deposit return administration
• Responding to resident emails and face-to-face queries
• Completing two parcel audits daily
• Supporting the delivery of 24 resident events per year
• Managing Rightmove advertising and Metricool marketing campaigns

What my client is looking for:

• Previous leasing experience, ideally within Build to Rent (BTR)
• Strong customer service skills and the ability to stay calm in difficult situations
• Excellent communication, organisation and attention to detail
• Confidence with Microsoft Office and property or booking systems
• ARLA or BTR TPI Level 2 (desirable)
• First Aid, Health & Safety and Manual Handling qualifications (desirable)

The set-up:

Site based in Bristol, on either 4 on / 4 off rota (12-hour shifts) or 5 days over 7. You'll be part of a team led by a Community Host Manager or Assistant General Manager.