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- Tasks: Handle inbound customer calls and support clients with their property needs.
- Company: Dynamic property company in central London with a vibrant team culture.
- Benefits: Competitive salary, commission, flexible WFH, and career development opportunities.
- Why this job: Step into the property sector while using your sales skills and making an impact.
- Qualifications: Experience in customer service or admin, with strong communication skills.
- Other info: Potential for permanent role and exciting team socials.
The predicted salary is between 28000 - 30000 £ per year.
Location: St. Paul's, London (nearest station: Cannon Street)
Salary: £28,000 per year (£14 / hr + holiday pay) + commission
Start Date: ASAP
Hours: Mon - Fri, 9:00 AM - 5:30 PM (1 day WFH, flexible which day you choose).
Are you ready to bring your customer service or sales experience into the property world? We're looking for a confident and proactive Inbound Sales & Customer Advisor to join a busy team supporting clients and helping them navigate their property needs. This 3 month contract has strong potential to become permanent; perfect for someone wanting a career side-step into property without losing their sales edge!
What's on offer:
- £28,000 - £30,000 per year + holiday pay (paid as an hourly rate, every Friday)
- 1 day WFH, flexible (after trial), team socials, and networking
- Performance bonuses + commissions on offer for viewings and conversions
- Career development and training in a supportive environment
- Modern office in central London, on the outskirts of St Pauls
What you'll do:
- Handle inbound customer calls and enquiries with personality and professionalism.
- Respond quickly to leads, including overnight enquiries.
- Keep accurate records and update client interactions in our CRM.
- Support the team with admin tasks, document prep, and reports.
- Spot opportunities and buying signals through friendly, effective questioning.
Who you are:
- Experienced in customer service or admin, ideally with a sales background.
- Confident on the phone with excellent communication skills.
- Organised, detail-oriented, and able to work in a fast-paced environment.
- Comfortable using CRM systems.
- Interested in property or leasing (desirable, not essential).
If you're motivated, customer-focused, and ready to step into the property sector while leveraging your sales skills, we want to hear from you! Apply now with your CV and a brief note about why you're a great fit.
Inbound Sales & Customer Advisor - Central London in City of London employer: Deverell Smith Recruitment Ltd
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales & Customer Advisor - Central London in City of London
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling inbound calls, try role-playing with a friend or family member. Focus on being friendly, professional, and confident – it’ll make a huge difference during the real deal.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the role and the company. Plus, it gives you a chance to find out if it's the right fit for you!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you top of mind. It’s a simple way to show your enthusiasm for the position.
We think you need these skills to ace Inbound Sales & Customer Advisor - Central London in City of London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your customer service or sales experience in your CV. We want to see how you've handled calls and enquiries before, so don’t hold back on those examples!
Be Personable: When writing your application, let your personality shine through! We’re looking for someone confident and proactive, so a friendly tone can really help you stand out.
Tailor Your Application: Don’t just send the same CV everywhere. Tailor it to this role by mentioning your interest in property and how your skills match what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role quickly!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and the property sector. Understand their services and what makes them stand out. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Sales Skills
Prepare examples from your past experiences where you've successfully handled customer inquiries or closed sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to spot opportunities and respond effectively.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sales. Think about how you would handle difficult customers or unexpected situations. Practising with a friend can help you feel more at ease and articulate during the actual interview.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.