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- Tasks: Drive business growth by developing strategies and building relationships with key clients.
- Company: Leading prop-tech supplier with a focus on residential living sectors.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with UK travel and excellent career advancement potential.
- Why this job: Be a trusted advisor and make a real impact in the prop-tech industry.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 50000 - 65000 £ per year.
This is a maternity cover for a market leading prop-tech supplier who operates across the residential living sectors. A remote role meaning the ideal candidate can be based anywhere, with UK travel required. This is a great opportunity to partner with some of the markets finest operators.
As Strategic Account Manager, you will play a pivotal role in driving long-term business growth by developing and executing comprehensive account strategies for key clients. This involves deep collaboration with internal teams to deliver tailored solutions that align with clients' evolving needs while proactively identifying new business opportunities to expand relationships. You will act as a trusted advisor to clients, providing strategic insights and ensuring sustained value creation, while also managing complex contract negotiations and fostering cross-functional partnerships. Ultimately, your strategic leadership will be critical in achieving revenue targets, enhancing client satisfaction, and maintaining high retention rates across major accounts.
Responsibilities include:
- Build and maintain long-term relationships with key stakeholders at client organisations.
- Act as a trusted advisor, understanding clients' business needs, challenges, and industry trends.
- Develop account strategies to grow business and expand opportunities within key accounts.
- Drive revenue growth by increasing account penetration, securing renewals, and expanding service offerings (cross sell / up sell).
- Meet or exceed revenue, profitability, and growth targets for the accounts managed.
- Ensure Airtable is up to date if there have been any variations in bed numbers during the year.
- Collaborate with internal teams to develop pricing models, proposals, and value propositions to ensure seamless service delivery.
- Lead contract negotiations, ensuring favourable terms for both client and the company.
- Manage contract renewals, amendments, and compliance to avoid disruption in service.
- Lead high level service review meetings, setting the agenda, pulling all the correct internal teams together.
- Production of high-level service report decks and presentations.
- Dealing with high-level escalations and leading resolution response.
- Regularly monitor account performance, track key metrics (KPIs), and provide reports to Exec leadership based on the health of the partnership.
- Use data to identify trends, risks, and opportunities for improvement.
- Act as the voice of the customer within the organisation, ensuring client feedback influences future product/service development.
- Key protagonist for continuous improvement, working with Operational Excellence to drive a strong client experience.
- Adherence to business policies, procedures and Standard Operating Procedures (SOPs), including, but not limited to all those relevant to Information Security, Health and Safety.
- Report any health and safety breaches or concerns in order to assist the company in preventing future accidents/incidents.
- Ensure you carry out your work in an environmentally responsible manner and in line with environmental policies and procedures.
- Ensure all team members, even in matrix setups, understand and consistently follow all Standard Operating Procedures (SOPs), linked to their role.
- Support them to meet agreed standards, regularly check for compliance, and fix or update processes as needed.
Strategic Account Manager - Prop Tech in Birmingham employer: Deverell Smith Recruitment Ltd
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager - Prop Tech in Birmingham
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Strategic Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to be able to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 3
Practice your pitch! You’ll need to articulate your value clearly and confidently. We suggest rehearsing answers to common interview questions and preparing examples of how you’ve driven revenue growth in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Strategic Account Manager position!
We think you need these skills to ace Strategic Account Manager - Prop Tech in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Account Manager role. Highlight your experience in account management and any relevant prop-tech knowledge. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive revenue growth and client satisfaction. Use numbers and examples to make your case stand out – we love a good success story!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can build relationships and act as a trusted advisor, so show us who you are and why you’re passionate about this role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Clients Inside Out
Before the interview, research the company’s key clients and their specific needs in the prop-tech sector. Understanding their challenges and how the company addresses them will help you demonstrate your ability to act as a trusted advisor.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and executed account strategies in previous roles. Be ready to discuss how you’ve driven revenue growth and expanded opportunities within key accounts, as this aligns directly with the responsibilities of the role.
✨Highlight Your Collaboration Skills
Since this role involves working closely with internal teams, come prepared with examples of successful cross-functional collaborations. Discuss how you’ve led meetings or projects that required input from various departments to deliver tailored solutions.
✨Be Ready for Contract Negotiation Scenarios
Expect questions about contract negotiations and compliance. Prepare to discuss your approach to securing favourable terms and managing renewals, as well as how you handle high-level escalations and ensure client satisfaction.