At a Glance
- Tasks: Support customers post-sale and manage enquiries with a focus on excellent service.
- Company: Leading property organisation offering a dynamic work environment.
- Benefits: Hybrid working, potential for permanent role, and a supportive team culture.
- Other info: Flexible working with mandatory office days and a fast-paced environment.
- Why this job: Join a team that values customer experience and offers growth opportunities.
- Qualifications: Experience in customer care or property, strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
After Sales Consultant - Temp to Perm Opportunity
Farringdon, London
Hybrid Working - Optional 3 Days WFH
Temporary contract until August with strong potential to go permanent.
We are currently recruiting for an experienced After Sales Consultant to join a leading property organisation on a temporary basis, with the opportunity to become permanent for the right person. This is a fantastic opportunity for someone with strong customer service and property experience who enjoys supporting customers through the post-sales process and delivering an excellent customer journey.
The Role
- Hybrid position with mandatory office days Tuesday & Wednesday in Farringdon
- Optional remote working for the remaining days
- Managing customer enquiries via phone and email
- Supporting homeowners throughout the after sales/staircasing process
- Liaising with solicitors, internal teams, and external stakeholders
- Maintaining accurate records and updating internal systems
- Ensuring cases progress efficiently and within agreed deadlines
- Delivering a professional and customer-focused service at all times
About You
- Previous experience within new homes, shared ownership, after sales, or customer care
- Strong administrative and organisational skills
- Excellent communication and relationship-building abilities
- Ability to manage multiple cases in a fast-paced environment
- Confident using internal systems and handling sensitive information
- Property sector experience preferred
After Sales Consultant - Hybrid employer: Deverell Smith Recruitment Ltd
Join a leading property organisation that values its employees and fosters a supportive work culture. With hybrid working options and a focus on professional development, this role offers the chance to thrive in a dynamic environment while delivering exceptional customer service. Enjoy the benefits of working in Farringdon, where collaboration and growth are at the heart of our mission.
Contact Detail:
Deverell Smith Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Consultant - Hybrid
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for an After Sales Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service. Be ready to share examples from your past experiences that showcase your skills in managing customer enquiries and delivering a top-notch service.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight how you've successfully managed multiple cases in fast-paced environments. This will demonstrate that you can handle the demands of the After Sales Consultant role with ease.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace After Sales Consultant - Hybrid
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and property. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the after sales process and how you can enhance the customer journey. Keep it friendly and professional!
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, we’d love to see examples of your excellent communication skills. Whether it’s through your CV or cover letter, let us know how you build relationships!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Deverell Smith Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the property sector and after sales processes. Familiarise yourself with common customer queries and how to handle them effectively. This will show that you're not just a good communicator, but also someone who understands the ins and outs of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight situations where you resolved issues or improved the customer journey. This will demonstrate your commitment to delivering excellent service, which is crucial for this role.
✨Be Organised
Since the role involves managing multiple cases, it’s important to showcase your organisational skills. Bring along a planner or digital tool that you use to keep track of tasks and deadlines. This will help you illustrate how you can efficiently manage your workload in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specifics of the after sales process. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
