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- Tasks: Lead a maintenance team to ensure top-notch upkeep of apartments and communal areas.
- Company: Join a dynamic organisation focused on creating safe and welcoming living environments.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Opportunity to work in a collaborative environment with great career progression.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in facilities management and strong customer service skills required.
The role involves leading and managing the on-site maintenance team, delegating and supervising daily operations, ensuring all statutory obligations are met, and that planned preventative maintenance and remedial works are completed to the required standard.
What you'll be doing:
- Lead the maintenance team, delegating and supervising daily operations
- Oversee inspections, repairs, and general upkeep of apartments and communal areas
- Ensure statutory obligations and compliance requirements are met
- Manage planned preventative maintenance (PPMs) and remedial works
- Oversee all resident-reported maintenance, ensuring timely and high-quality resolution
- Maintain accurate records and documentation of all maintenance activity
- Deliver exceptional customer service and create a safe, well-maintained environment for residents
About you:
- Proven experience in a facilities or maintenance management role
- Strong customer service skills in a resident-facing environment
- Excellent written and spoken English
- Strong IT skills including MS Word, Excel, and Outlook
- Excellent relationship-building skills with both residents and team members
- Organised, efficient, and an excellent communicator
- Professional, approachable, and able to lead with integrity
- A proactive and collaborative team player
Facilities Manager in Woking employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers, highlight your experience in managing maintenance teams and delivering exceptional customer service. Use specific examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a job listing that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their needs, especially in terms of compliance and maintenance management. This will help you stand out as a candidate who truly understands the role.
We think you need these skills to ace Facilities Manager in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management. Use keywords from the job description to show we’re on the same page and that you’ve got what it takes to lead our maintenance team.
Show Off Your Customer Service Skills: Since this role is all about creating a great environment for residents, don’t forget to showcase your customer service experience. Share specific examples of how you’ve resolved issues or improved resident satisfaction in the past.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We want to see your personality shine through, but also your ability to communicate effectively. Make sure to mention why you’re excited about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge. Understand the key responsibilities of the role, like overseeing maintenance teams and ensuring compliance with statutory obligations. Being able to discuss specific examples from your past experience will show that you're not just familiar with the role, but that you can excel in it.
✨Showcase Your Customer Service Skills
Since this role involves a lot of resident interaction, be prepared to share examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved issues or improved resident satisfaction. This will demonstrate your ability to create a safe and well-maintained environment for residents.
✨Be Organised and Efficient
During the interview, highlight your organisational skills. Discuss how you manage documentation and records of maintenance activities. You might even want to bring a sample of your work or a system you’ve used to keep things running smoothly. This will show that you can handle the administrative side of the role as well as the hands-on aspects.
✨Build Rapport with the Interviewers
Remember, interviews are a two-way street! Make an effort to connect with your interviewers. Ask them about their experiences and the team culture. This not only shows your excellent relationship-building skills but also helps you gauge if the company is the right fit for you.