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- Tasks: Ensure exceptional service for residents by handling maintenance tasks and resolving issues.
- Company: Join a dynamic team in vibrant London, focused on customer satisfaction.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Other info: Be part of a supportive team with a focus on health and safety.
- Why this job: Make a real difference in residents' lives while developing valuable skills.
- Qualifications: Experience in maintenance trades and strong problem-solving abilities.
The predicted salary is between 35000 - 35000 £ per year.
We are seeking a proactive and customer-focused Maintenance Operative to join on-site teams across two BTR schemes in London. Reporting directly to the General Managers, you will be responsible for ensuring an exceptional service is provided to all residents.
Responsibilities will include:
- Working with the wider team to ensure schemes are ready for new resident arrivals and apartments are handed over to the required exceptional standards.
- Supporting the Facilities Manager in identifying snags and defects and ensuring these are logged correctly per the defect procedure in place.
- Responding to and resolving immediate issues such as unblocking drains, changing lightbulbs, and fixing minor plumbing or carpentry problems.
- Diagnosing and responding to issues quickly and effectively, providing long-term solutions.
- Investigating and assessing all incoming maintenance requests, providing detailed descriptions where external contractors are required.
- Carrying out general reactive maintenance tasks including carpentry, basic plumbing, minor electrical works, and painting.
- Submitting regular utility meter reads to suppliers as required.
- Carrying out scheduled preventative tasks such as weekly fire alarm testing, void flushing, and routine light inspections.
- Conducting building patrols to identify any H&S concerns requiring resolution or escalation.
- Overseeing the unit turn process, ensuring void apartments are clear of all maintenance, repair, and cleaning issues prior to new resident arrivals.
- Maintaining the cleanliness and upkeep of communal facilities.
- Ensuring all maintenance activities comply with H&S standards and maintaining relevant records.
- Coordinating and overseeing access for external contractors, ensuring works are completed to the required standards.
- Assisting the wider on-site team to manage the resident move-in and move-out experience.
Skills, Knowledge and Expertise:
- Hands-on maintenance experience across a variety of trades (plumbing, carpentry, basic electrics).
- Strong problem-solving skills with the ability to provide practical and long-term solutions.
- A team player with excellent communication skills and a customer-first approach.
- Organised, proactive, and able to prioritise tasks to minimise downtime.
- Commitment to health, safety, and sustainability practices.
Maintenance Operative in Slough employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative in Slough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your hands-on maintenance experience can solve real problems for them, like fixing plumbing issues or ensuring safety standards are met.
✨Tip Number 3
Show off your problem-solving skills! During the interview, share specific examples of how you've tackled maintenance challenges in the past. This will demonstrate your proactive approach and ability to provide long-term solutions.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Maintenance Operative in Slough
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your hands-on maintenance experience in your application. We want to see how your skills in plumbing, carpentry, and basic electrics can contribute to our team!
Be Customer-Focused: Since we're all about providing exceptional service to residents, share examples of how you've gone above and beyond for customers in the past. It’ll show us you have that customer-first approach we’re looking for.
Detail Your Problem-Solving Abilities: We love a proactive problem-solver! In your application, give us some examples of how you've diagnosed and resolved issues quickly and effectively. This will help us see your practical approach to maintenance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Stuff
Make sure you brush up on your hands-on maintenance skills. Be ready to discuss your experience with plumbing, carpentry, and basic electrics. Think of specific examples where you've solved problems effectively, as this will show your practical knowledge and problem-solving abilities.
✨Show Off Your Team Spirit
Since the role requires working closely with a team, be prepared to share examples of how you've collaborated in the past. Highlight your communication skills and customer-first approach, as these are key to ensuring residents have a great experience.
✨Be Proactive
Demonstrate your proactive nature by discussing how you’ve identified and resolved issues before they became bigger problems. Talk about any preventative maintenance tasks you've carried out and how you prioritise tasks to minimise downtime.
✨Safety First
Familiarise yourself with health and safety standards relevant to maintenance work. Be ready to discuss how you ensure compliance in your previous roles and how you maintain records. This shows that you take safety seriously, which is crucial for the job.