At a Glance
- Tasks: Be the face of a premium development, creating amazing experiences for residents.
- Company: Join a leading Build to Rent developer in Liverpool, shaping the future of rental living.
- Benefits: Enjoy a £28,000 salary, performance bonuses, 25 days holiday, and a supportive team.
- Why this job: This role offers a chance to build community and advance your career in a booming sector.
- Qualifications: Customer service or property management experience, excellent communication, and strong organisational skills required.
- Other info: Full UK driving license preferred; this is a unique opportunity to shape a new community.
The predicted salary is between 22400 - 31200 £ per year.
Job Description
Resident Services Assistant – Liverpool Build to Rent\\n\\n£28,000 + Bonus | Full-Time | Liverpool\\n\\nI'm recruiting for an exciting Resident Services Assistant role with a leading Build to Rent developer in Liverpool. This is a fantastic opportunity to join a single family housing development and be part of the future of rental living!\\n\\nThe Role\\n\\nYou'll be the face of this premium development, creating exceptional experiences for residents while building a thriving community. This isn't just property management – you'll be part concierge, part community builder, handling everything from resident onboarding and event planning to maintenance coordination and relationship building.\\n\\nKey Responsibilities:\\n\\n * Welcome and support residents throughout their tenancy\\n\\n * Organise community events and activities\\n\\n * Handle inquiries and coordinate maintenance requests\\n\\n * Maintain property standards through regular inspections\\n\\n * Build relationships with contractors and service providers\\n\\nWhat You Need\\n\\n * Customer service or property management experience\\n\\n * Excellent communication skills and genuine people focus\\n\\n * Strong organisational abilities and problem-solving mindset\\n\\n * Proficiency with property management systems\\n\\n * Full UK driving license preferred\\n\\nWhat's On Offer\\n\\n * £28,000 base salary + performance bonus\\n\\n * 25 days holiday + bank holidays\\n\\n * Comprehensive benefits package\\n\\n * Clear progression opportunities in expanding portfolio\\n\\n * Modern facilities and supportive team environment\\n\\nThis is a rare chance to shape a new community from day one while building your career in Liverpool's booming Build to Rent sector.\\n\\nIf this sounds like a good opportunity for you, please do reach out
Resident Services Assistant - BTR - Liverpool - £28,000+Bonus employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Services Assistant - BTR - Liverpool - £28,000+Bonus
✨Tip Number 1
Familiarise yourself with the Build to Rent sector in Liverpool. Understanding the unique aspects of this market will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in property management or customer service roles. Attend local events or join online forums to connect with others in the industry, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've created exceptional experiences for customers in previous roles. Highlighting your problem-solving skills and ability to build relationships will set you apart from other candidates.
✨Tip Number 4
Research the company’s values and community initiatives. Being able to articulate how your personal values align with theirs will show that you're not just looking for a job, but are genuinely interested in contributing to their community.
We think you need these skills to ace Resident Services Assistant - BTR - Liverpool - £28,000+Bonus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or property management. Emphasise any roles where you've built relationships or organised events, as these are key aspects of the Resident Services Assistant role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed, such as your ability to handle inquiries and coordinate maintenance requests.
Showcase Communication Skills: Since excellent communication is crucial for this position, consider including a brief section in your application that demonstrates your communication style. This could be a short anecdote about a successful interaction with a resident or client.
Highlight Organisational Abilities: Provide examples of how you've successfully managed multiple tasks or events in previous roles. This will show your potential employer that you have the strong organisational skills needed to thrive in this position.
How to prepare for a job interview at Deverell Smith Ltd
✨Showcase Your Customer Service Skills
As a Resident Services Assistant, you'll be the face of the development. Be prepared to share specific examples from your past experiences that highlight your customer service skills and how you've created positive experiences for residents or clients.
✨Demonstrate Organisational Abilities
This role requires strong organisational skills. Discuss how you manage multiple tasks, such as event planning and maintenance coordination, and provide examples of how you've successfully juggled responsibilities in previous roles.
✨Emphasise Communication Skills
Excellent communication is key in this position. Be ready to explain how you build relationships with residents and contractors, and share any relevant experiences where your communication skills made a difference in resolving issues or enhancing community engagement.
✨Research the Company and Community
Familiarise yourself with the company’s values and the local community. Showing that you understand the Build to Rent sector and are passionate about creating a thriving community will set you apart from other candidates.