Operations Manager - Reading Salary: £55,000 Role Overview An exciting opportunity for an experienced Operations Manager to oversee the day-to-day operations of a premium commercial property development in Reading. The successful candidate will work alongside the General Manager and wider building management team, ensuring the building and all workspaces are clean, safe, secure and maintained to the highest standards. They will be responsible for managing service partners, maintaining strong occupier relationships and delivering an exceptional customer experience. Key Responsibilities Oversee the delivery of all building services, ensuring high operational standards are maintained. Manage and monitor service partners, contractors and SLAs. Build and maintain strong relationships with occupiers, clients and stakeholders. Assist with service charge budgets, purchase orders and financial reporting. Lead property inspections, reporting and compliance documentation. Coordinate office and retail occupier move-ins and move-outs. Manage health and safety, fire safety, emergency procedures and building compliance. Oversee contractor permits, RAMS and access arrangements. Support occupier engagement, onboarding and customer satisfaction initiatives. Drive environmental, sustainability and ESG initiatives. Coordinate waste management, recycling and building accreditations. Support building events, marketing initiatives and occupier communications. About You Minimum 7 years' industry experience. Must have previous commercial property experience. Experience operating within commercial office or mixed-use developments. Strong understanding of facilities management and building operations. IOSH qualification. Membership of IWFM or another recognised professional body desirable. Familiarity with CAFM systems and occupier portals. Understanding of commercial service charges and RICS guidelines. Knowledge of building accreditations such as BREEAM, WELL and WiredScore. Key Personal Competencies Excellent communication and relationship-building skills. Strong leadership and people management abilities. Customer-focused with a passion for delivering exceptional service. Highly organised with strong attention to detail. Proactive approach to problem-solving and decision-making. Ability to manage multiple priorities and take ownership. Strong commercial awareness and accountability. Ability to handle confidential information professionally
Commerical Operations Manager in Reading employer: Deverell Smith Ltd
Join a dynamic and growing main contractor in London, where your expertise as an Estimator will be valued and rewarded. With a strong pipeline of work, you'll enjoy a collaborative work culture that fosters professional growth and offers clear career progression opportunities. The company prioritises building lasting relationships and encourages you to take ownership of your projects, making it an ideal environment for those seeking meaningful and impactful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Commerical Operations Manager in Reading
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Deverell Smith Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Commerical Operations Manager at Deverell Smith Ltd.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Deverell Smith Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
