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For Companies At a Glance
- Tasks: Help families find their dream homes and manage the letting process from start to finish.
- Company: Fast-growing lettings business with a focus on new-build family homes.
- Benefits: Competitive salary, bonuses, and opportunities for career progression.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Experience in lettings or sales, with strong customer service skills.
- Other info: Great chance to grow in a supportive and collaborative environment.
The predicted salary is between 30000 - 35000 £ per year.
Location: Gloucester
Schedule: Monday-Friday 9-5:30pm, 1-4 Saturdays
Salary: £30-£35K plus bonus
About the Role
We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in different sites in Gloucester, you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home.
Key Responsibilities
- Conduct property viewings and negotiate offers to drive occupancy.
- Gather feedback from prospective tenants to support pricing and marketing strategies.
- Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction.
- Work closely with the Tenancy Progression team to ensure applications are processed efficiently.
- Conduct tenant check-ins and address queries throughout the tenancy process.
- Report lettings performance to the Lettings Manager.
- Identify and report any defects or maintenance issues to the Property Management team.
- Maintain accurate systems and data for all lettings activity.
- Collaborate with third-party agents when required.
- Undertake additional duties as delegated.
Skills and Competencies
- Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential.
- Exceptional customer service and strong verbal and written communication skills.
- Highly organised with the ability to manage multiple priorities effectively.
- Confident working autonomously, making informed decisions, and initiating action in line with processes.
- Collaborative team player with the ability to inspire and motivate colleagues.
- Strong problem-solving skills and the ability to resolve issues efficiently.
- Professional in presenting and interpreting information accurately.
- High level of confidentiality and integrity.
- Ambition to grow within a fast-scaling organisation with opportunities for career progression.
Reporting To: Lettings Manager
Lettings Negotiator in Painswick employer: Deverell Smith Ltd
Contact Detail:
Deverell Smith Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator in Painswick
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and team culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups in Gloucester. Connecting with people in the lettings sector can open doors and give you insider info on job opportunities that might not be advertised yet.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in residential lettings and how it aligns with the role. Highlight your customer service skills and any successes you've had in driving occupancy or managing tenant relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Lettings Negotiator in Painswick
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for lettings shine through! We want to see that you're excited about helping people find their ideal homes and that you understand the importance of delivering a seamless letting experience.
Tailor Your CV: Make sure your CV is tailored to the Lettings Consultant role. Highlight any relevant experience in residential lettings or customer service, and don’t forget to mention your organisational skills and ability to manage multiple priorities – these are key for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Use it to showcase your communication skills and problem-solving abilities, and explain how you can contribute to our goals and KPIs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our fast-growing team!
How to prepare for a job interview at Deverell Smith Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to lettings and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and prepared.
✨Show Off Your People Skills
As a Lettings Consultant, exceptional customer service is key. Prepare examples of how you've successfully dealt with clients in the past. Highlight your communication skills and how you can build rapport quickly – this will impress them!
✨Be Ready to Problem-Solve
Expect questions that test your problem-solving abilities. Think of scenarios where you've had to resolve issues efficiently. Demonstrating your ability to handle challenges will show that you're the right fit for their fast-paced environment.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their KPIs or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.