At a Glance
- Tasks: Lead maintenance operations and ensure exceptional standards in a vibrant residential community.
- Company: Join a top-tier operator of premium residential communities in Central London.
- Benefits: Enjoy a competitive salary, bonus, generous leave, and career development opportunities.
- Other info: Be part of a supportive team with excellent growth potential in a thriving sector.
- Why this job: Make a real impact on residents' lives while advancing your career in a dynamic environment.
- Qualifications: Experience in supervising maintenance teams and knowledge of health and safety regulations.
The predicted salary is between 41200 - 41200 £ per year.
Location: Canary Wharf
Salary: £41,200 + Bonus
Hours: 37.5 hours per week | 5 days out of 7 (including weekends and bank holidays on a rota basis)
About the Company
Our client is a leading owner and operator of premium residential communities across Central London. They are recognised for delivering exceptional customer experiences, high-quality accommodation and industry-leading operational standards. With an expanding portfolio and significant investment in new developments, this is an exciting opportunity to join a growing business that values innovation, sustainability and career development.
The Role
We are seeking an experienced Maintenance Supervisor to support the day-to-day maintenance operations of a large residential community. This is a hands-on leadership role where you will oversee maintenance activities, support a team of Maintenance Operatives and work closely with the Maintenance Manager to ensure the building is safe, compliant and maintained to an exceptional standard. You'll play a key role in delivering an outstanding resident experience by ensuring maintenance issues are resolved efficiently while maintaining excellent health and safety and compliance standards.
Key Responsibilities
- Maintenance Operations
- Support the daily operation of the maintenance department across the development.
- Allocate and prioritise Planned Preventative Maintenance (PPM), reactive maintenance and lifecycle works.
- Ensure apartments, communal areas and building infrastructure are maintained to the highest standard.
- Support apartment turnaround programmes to ensure homes are ready for occupation.
- Assist the Maintenance Manager and provide leadership during periods of absence.
- Team Leadership
- Supervise, support and motivate a team of Maintenance Operatives.
- Allocate workloads and monitor performance to ensure high standards are consistently achieved.
- Provide coaching, guidance and on-the-job training to develop team capability.
- Promote a positive, proactive and customer-focused culture.
- Compliance & Health & Safety
- Support statutory compliance across the development.
- Assist with Risk Assessments and Method Statements (RAMS).
- Support Legionella management and other compliance programmes.
- Ensure maintenance records are accurately maintained using CAFM systems.
- Assist with internal and external audits and ensure remedial actions are completed.
- Monitor contractor performance and ensure works are carried out safely and in accordance with company standards.
- Resident & Contractor Management
- Build strong relationships with residents, contractors and internal teams.
- Respond promptly to maintenance queries and ensure excellent customer service is delivered.
- Work collaboratively with operational and front-of-house teams to create a seamless resident experience.
- Drive continuous improvements in service delivery and resident satisfaction.
About You
To be successful, you'll have:
- Previous experience supervising a maintenance team within a residential, hospitality or facilities management environment.
- Strong knowledge of planned and reactive building maintenance.
- Experience managing contractors and statutory compliance.
- Good understanding of Health & Safety legislation and maintenance best practice.
- Experience using CAFM or similar maintenance management systems.
- Excellent organisational, communication and leadership skills.
- A proactive, hands-on approach with the ability to prioritise a busy workload.
Ideal Experience
Candidates with experience in the following sectors are highly desirable:
- Purpose-Built Student Accommodation (PBSA)
- Build-to-Rent (BTR)
- Co-living
- High-rise residential developments
- Large-scale residential or mixed-use developments
We would also welcome applications from candidates working within hotels, facilities management, residential property management or similar customer-focused environments with responsibility for maintaining large, occupied buildings.
Benefits
- Competitive salary
- 10% discretionary annual bonus
- 28 days annual leave plus a volunteering day
- Enhanced pension contribution
- Health Cash Plan
- Life Assurance
- Employee Assistance Programme
- Training and career development opportunities
- Retail discounts
- Discounted gym membership
- Cycle to Work Scheme
- Travel Loan
- Enhanced family leave
- Long service awards
- Uniform provided
This is an excellent opportunity to join a market-leading residential operator offering genuine career progression, a supportive team environment and the opportunity to work within some of London's most impressive residential developments. Candidates with experience in PBSA, Build-to-Rent, Co-living or high-rise residential environments will be particularly well suited to this opportunity.
Maintenance Supervisor employer: Deverell Smith Ltd
Deverell Smith Ltd is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that prioritises high-quality maintenance and exceptional service. Employees benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a meaningful impact on residents' lives through their work. Join us to be part of a dedicated team that values collaboration and excellence in facilities management.
